Program Manager II

6 days ago


Palmdale, California, United States Volunteers of America Los Angeles Full time
Job Summary

Volunteers of America Los Angeles is seeking a highly skilled and experienced Program Manager II to oversee the implementation of our social services programs. The successful candidate will be responsible for managing a large program or multiple smaller programs, dealing with complex issues and co-morbidity, and ensuring that all goals and objectives are met in accordance with contract and budget guidelines.

Key Responsibilities
  • Program Development: Develop and manage program budget, program development, performance goals, and service delivery for programs in accordance with stated grant requirements.
  • Program Supervision: Supervise the program operations, coordinate day-to-day operations of case managers, oversee intake, creation of service plans and housing stability plans for clients, and ensure all services to clients are properly recorded.
  • Training and Development: Train, coach, and manage the VOALA team on program requirements, tools, and methods to meet those requirements.
  • Communication and Collaboration: Communicate project expectations to team members and management in a timely and clear fashion, collaborate with community partners for services and housing opportunities to program participants, and represent the interests of the agency, the program, and its participants in all networking and public relations opportunities.
Requirements
  • Education: Bachelor's degree in Social Work (or related discipline) or a combination of relevant education and experience (4 years).
  • Experience: 4 years of experience in Social Services Program Management, Coordination, or Supervision, with a minimum of 3 years of direct experience in Staff Management, Homeless Services, Department of Mental Health, and/or Substance Use Disorder (DMC) Programs.
  • Skills: Budget management/oversight experience, experience managing programs with over 10 staff, serving clients with multiple modalities, and knowledge of community resources.

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