Administrative Director for Home Care Agency

7 days ago

Dana Point, California, United States Healthy At Home Caregivers Full time
About Us

Healthy At Home Caregivers is a leading provider of compassionate, non-medical in-home care services. Our mission is to enhance the quality of life for our clients by delivering personalized care with integrity, trust, and excellence. We are committed to being a supportive presence in our community, providing peace of mind to families while fostering the well-being of those we serve.

Position Overview

We are seeking a dynamic and experienced leader to join our team as an Administrative Director. The successful candidate will oversee and optimize the daily operations of our agency, ensuring that our non-medical care services are delivered at the highest standards. This role will work closely with the CEO to execute strategic initiatives, manage business development efforts, and drive operational efficiency while maintaining our commitment to exceptional client care and satisfaction.

Key Responsibilities
  • Operational Leadership: Oversee the day-to-day operations of the agency, managing a team of caregivers and administrative staff. Ensure seamless delivery of non-medical care services and compliance with all regulatory requirements.
  • Strategic Planning: Collaborate with the CEO to develop and implement strategies that drive business growth, enhance operational efficiency, and align with the company's mission.
  • Team Management: Lead and inspire a team of caregivers, ensuring effective management of care plans and client relations. Foster a positive work environment and promote outstanding team morale.
  • Business Development: Spearhead business development initiatives, including consultative sales and relationship-building with referral sources. Engage in marketing activities to expand the agency's reach and client base.
  • Client Relations: Maintain strong, positive relationships with clients and their families, acting as their advocate and ensuring their needs are met with the highest level of care and professionalism.
  • Process Improvement: Identify and implement opportunities for operational efficiencies and best practices. Analyze branch metrics to optimize client acquisition, operational efficiency, and overall performance.
  • Financial Oversight: Manage budgets, financial reporting, and resource allocation to ensure the agency's financial health and sustainability.
  • Regulatory Compliance: Ensure that all agency operations comply with federal, state, and local regulations related to non-medical home care services.
Requirements
  • Minimum of two years of management or leadership experience in home care, staffing, or a service-based industry.
  • Proven background in sales, business development, and relationship building.
  • Strong administrative skills and proficiency in Microsoft Office.
  • Exceptional multitasking, organizational, and project management abilities.
  • Positive and professional communication skills with a focus on client advocacy.
  • Agile problem-solving skills and a commitment to continuous improvement.
  • Bachelor's degree in Business Administration, Healthcare Management, or a related field; advanced degree preferred.
Why Join Us?
  • Competitive Pay & Benefits: Including health, dental, vision insurance, 401K, life insurance, paid sick leave.
  • Impactful Work: Play a vital role in improving the lives of our clients and their families.
  • Growth Opportunities: Contribute to the success and expansion of our agency while advancing your career.
  • Collaborative Environment: Be part of a dedicated team that values teamwork, excellence, and making a difference in the community.

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