Office/Front Office Coordinator

2 months ago


Dana Point, California, United States Healthy At Home Caregivers Full time
Job Summary

Healthy At Home Caregivers is seeking a highly organized and detail-oriented Office/Front Office Assistant to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional support to our clients and staff.

Key Responsibilities
  • Client Communication: Respond to client inquiries and concerns in a professional and timely manner, ensuring that all communication is accurate and courteous.
  • Scheduling Management: Manage and maintain accurate schedules for our staff and clients, utilizing our HomeCare IT scheduling software to ensure seamless coordination.
  • Client Status Updates: Review and manage client status changes within our Provider Direct database, ensuring that all information is up-to-date and accurate.
  • Administrative Support: Provide administrative support to our staff, including preparing incident reports, memos, and other written assignments as needed.
  • Event Planning: Assist with planning and executing events, such as job fairs and community events, to promote Healthy At Home Caregivers in the community.
  • Weekend Call Coverage: Participate in weekend call coverage, ensuring that our clients receive prompt and professional support.
  • Office Operations: Perform various office duties as scheduled by the Director, including wearing different hats and adapting to changing priorities.
Requirements
  • Experience: Previous experience in home care, specifically as a caregiver or scheduling coordinator, is preferred.
  • Technical Skills: Proficiency in scheduling software, Microsoft Word, Microsoft Excel, Internet, Email, and Microsoft Windows operation is required.
  • Education: Some college education is required.

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