Financial Aid Representative

2 weeks ago


Cleveland, Ohio, United States Cuyahoga Community College Full time
Job Title: Work Study, Peer Financial Coach

At Cuyahoga Community College, we are seeking a highly motivated and detail-oriented individual to join our team as a Peer Financial Coach. As a Peer Financial Coach, you will serve as a first-tier financial aid representative, assisting students with navigating financial aid processes at the College.

Key Responsibilities:
  • Assist students with applying for financial aid programs, navigating My Tri-C Space and Blackboard, and applying for public benefits.
  • Perform outreach activities, such as campus events, website review, and outbound phone calls.
  • Become adept at learning and understanding financial aid programs and public benefit options to help meet a wide range of student needs.
  • Assist with Student Financial Aid and Scholarships (SFAS) services.
  • Perform other department and office duties as assigned.
Requirements:
  • Minimum GPA of and maintain semester enrollment of at least 6 credit hours.
  • Maintain Satisfactory Academic Progress (SAP).
  • Excellent interpersonal and customer service skills.
  • Ability to follow directions with attention to detail.
  • Proficient computer and technology skills (Microsoft Office, Internet, software programs, etc.).
  • Ability to work as part of a team.
  • Adhere to the College's confidentiality policy.
  • Successfully pass background/drug screening.


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