Financial Aid Representative

17 hours ago


Cleveland, Ohio, United States Cuyahoga Community College Full time
Job Title: Work Study, Peer Financial Coach

At Cuyahoga Community College, we are seeking a highly motivated and detail-oriented individual to join our team as a Peer Financial Coach. As a Peer Financial Coach, you will serve as a first-tier financial aid representative, assisting students with navigating financial aid processes at the College.

Key Responsibilities:
  • Assist students with applying for financial aid programs, navigating My Tri-C Space and Blackboard, and applying for public benefits.
  • Perform outreach activities, such as campus events, website review, and outbound phone calls.
  • Develop and maintain knowledge of financial aid programs and public benefit options to meet a wide range of student needs.
  • Complete financial aid applications and documents, including the FAFSA, scholarships, and verification forms.
  • Assist with Student Financial Aid and Scholarships (SFAS) services.
  • Perform other department and office duties as assigned.
Requirements:
  • Minimum GPA of 2.0 and maintain semester enrollment of at least 6 credit hours.
  • Maintain Satisfactory Academic Progress (SAP).
  • Excellent interpersonal and customer service skills.
  • Ability to follow directions with attention to detail.
  • Proficient computer and technology skills, including Microsoft Office and internet software.
  • Ability to work as part of a team.
  • Adhere to the College's confidentiality policy and successfully pass background/drug screening.

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package. If you are a motivated and detail-oriented individual who is passionate about helping students succeed, we encourage you to apply for this exciting opportunity.



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