Overnight Hotel Operations Supervisor

2 weeks ago


Manchester, New Hampshire, United States DoubleTree by Hilton Manchester Downtown Full time

Position Overview

OVERNIGHT HOTEL OPERATIONS SUPERVISOR – FULL TIME – SECOND SHIFT

This is a senior-level salaried position within hotel management. This role is crucial as it oversees the comprehensive functioning of the hotel during the absence of the General Manager. A minimum of three years of experience in hotel management is essential for this position.

Key Responsibilities:

  • Provide supervision and direction to all departments in the absence of departmental leaders
  • Ensure an exceptional guest experience and total guest satisfaction
  • Maintain the safety and security of all guests, clients, and staff
  • Oversee complete facilities management
  • Manage IT operations effectively
  • Document all incidents and accidents involving guests and employees

This role will have direct oversight of the hotel’s security operations:

  • Recruit, train, and schedule the security personnel

This summary simplifies the responsibilities of this position. As highlighted, this role is responsible for the entire hotel in the absence of the General Manager. Applications will not be considered without a minimum of three years of hotel management experience.



Core Duties

Applications will not be reviewed unless the candidate possesses at least three years of hotel management experience.


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