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General Manager

2 months ago

Trenton, New Jersey, United States Sonesta International Hotels Full time
Job Title: General Manager

We are seeking a highly skilled and experienced General Manager to lead our Sonesta ES Suites hotel team. As a key member of our management team, you will be responsible for delivering exceptional guest experiences, driving revenue growth, and ensuring the overall success of the hotel.

Key Responsibilities:
  • Lead the hotel team to achieve exceptional guest satisfaction and loyalty
  • Develop and implement strategies to drive revenue growth and increase market share
  • Manage the hotel's operations, including front office, housekeeping, and food and beverage
  • Ensure compliance with company policies, procedures, and regulatory requirements
  • Collaborate with the sales team to develop and execute sales and marketing plans
  • Manage the hotel's budget and financial performance
  • Lead the development and implementation of capital and operational budgets
  • Ensure the hotel's physical plant is well-maintained and meets company standards
  • Lead the hotel's human resources and benefits programs
  • Ensure compliance with federal, state, and local laws regarding health, safety, and alcohol services
Requirements:
  • Bachelor's degree in Hotel Administration, Business Administration, or related field
  • Three years of experience as a General Manager, Operations Manager, or Director of Sales in extended stay hotels
  • Ability to speak, read, and write fluent English; other languages beneficial
  • Professional verbal and written communication skills
  • Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances
  • Problem-solving, reasoning, motivating, organizational, and training abilities
  • Ability to prioritize and organize work assignments
  • Experience with Microsoft Office and Opera systems preferred
  • Ability to travel, including some overnight travel, is required
Benefits:
  • Medical, Dental, and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts
  • Hospital Indemnity
  • Critical Illness Insurance
  • Accident Insurance