Customer Service Representative

2 weeks ago

Kenosha, Wisconsin, United States Ace Hardware Full time

We are looking for enthusiastic, approachable, and supportive team members to greet and assist customers. Previous experience in hardware is beneficial but not mandatory, as we offer comprehensive training.

At Southport Ace Hardware, our community is our top priority. Make a difference by aiding your neighbors with their projects while enjoying a dynamic and enjoyable work atmosphere. Our goal is to exceed customer expectations and cultivate a team that shares this commitment.

Ace Hardware is an Equal Opportunity Employer and maintains a Drug-Free workplace. Join us to build a future, a purpose, and a community.

Work/Life Balance:

This role is part of a team that values your personal time. We believe in fostering trust through transparent communication. Schedules are prepared two weeks in advance, allowing you to plan accordingly.

Opportunities for Growth:

  • Are you knowledgeable about hardware? Share your expertise, and we will teach you new skills.
  • Do you have a helpful demeanor? We will equip you with hardware knowledge that enhances life skills.
  • Training begins on day one, with continuous opportunities for advancement.

What to Anticipate:

  • You will engage directly with customers, assisting them in finding everything they need to complete their projects efficiently.
  • If you thrive in a lively and energetic environment, you will find that time flies.
  • Be prepared to be on your feet for the majority of your shift (6 to 8 hours).
  • Ability to lift up to 50 lbs is required.

Compensation, Benefits, and Perks:

  • Paid time off for full-time employees after vesting
  • 401K plan available after vesting
  • Employee discounts on merchandise
  • Perkspot discounts on various services and products

Enjoy complimentary shirts and Ace Stihl apparel.

Notice to Applicants: You are applying for a position with an independently owned and operated cooperative member of Ace Hardware Corporation. The independent store owner is solely responsible for all employment-related decisions, including hiring, firing, and scheduling. Ace Hardware Corporation does not control the hiring process and has no responsibility for the employment policies of the independent store owner.

As your local hardware store, we are deeply embedded in the community. Ace Hardware operates over 5,000 stores globally, with most being independently owned by local entrepreneurs. These dedicated individuals are integral to the community, embodying the spirit of small business ownership. While many have become large and impersonal, Ace remains personal and community-focused. A visit to Ace feels like visiting a neighbor.

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