Call Center Specialist

3 weeks ago


Chantilly, Virginia, United States Sparks Personnel Services, Inc. Full time
Job Overview

We are looking for a skilled Call Center Specialist to join our team at Sparks Personnel Services, Inc. The ideal candidate will have excellent communication skills, the ability to multitask, and a strong focus on customer satisfaction.

About the Role

This position involves managing a high volume of customer interactions through phone calls, emails, and chats. The successful candidate will be responsible for responding to customer inquiries, resolving issues, and ensuring that all customers receive timely and effective solutions.

Key Responsibilities
  • Customer Support: Provide prompt and courteous assistance to customers through various channels.
  • Issue Resolution: Resolve customer complaints and concerns in a timely and professional manner.
  • Product Knowledge: Acquire in-depth knowledge of our products and services to ensure accurate information is provided to customers.
Salary Range

The estimated salary for this position is $40,000 - $55,000 per year, depending on experience and qualifications.



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