Veterans Experience Office Contact Center Representative

2 weeks ago


Chantilly, Virginia, United States The Bowen Group Full time

The Bowen Group is a proud supporter of the US Department of Veterans Affairs' mission to serve those who have served. As a Veterans Experience Office Contact Center Representative, you will play a critical role in delivering exceptional customer service to Veterans and their families.

About the Job
  • Answer incoming phone calls from a wide variety of individuals, including Veterans and their family members and/or representatives.
  • Provide accurate and timely assistance to callers.

As a key member of our contact center team, you will be responsible for:

  • Understanding and explaining Department of Veterans Affairs (VA) services or procedures.
  • Developing effective relationships with VA employees, outside agencies, and the public.

We offer a competitive salary range of $17.20 per hour and a comprehensive benefits package, including 11 paid federal holidays, employee-only medical, dental, life insurance, and more. We value diversity, equity, and inclusion in all aspects of our business.


  • Support Specialist

    7 days ago


    Chantilly, Virginia, United States The Bowen Group - VEOCC Full time

    Job DescriptionAs a Frontline Customer Care Agent with The Bowen Group - VEOCC, you will play a vital role in providing front-line operational support for the Veterans Experience Office's premier Contact Center.Assist callers by directing them to proper resources to address questions, issues, and complaints.Understand and explain Department of Veterans...


  • Chantilly, Virginia, United States SF Staffing Solutions Full time

    Job Overview: We are seeking a highly skilled Contact Centre Representative to join our team at SF Staffing Solutions. In this role, you will be responsible for handling all customer contact received by telephone, in writing, and in person, troubleshooting inquiries, and following up with customers on issues that cannot be resolved immediately. You will also...


  • Chantilly, Virginia, United States The Bowen Group Full time

    The Bowen Group is a leading provider of customer service solutions to the US Department of Veterans Affairs. As a Help Veterans Support Specialist, you will be working in our front-line operational support team for the Veterans Experience Office's premier Contact Center.Job DescriptionProvide exceptional customer service to callers from a wide variety of...


  • Chantilly, Virginia, United States The Bowen Group - VEOCC Full time

    Compensation PackageAs a valued member of our team, you can expect a competitive salary of $17.20 per hour, paid in accordance with federal regulations.In addition to your hourly wage, you will also receive 11 paid holidays, comprehensive medical and dental insurance, life insurance, and short-term disability benefits.


  • Chantilly, Virginia, United States The Tile Shop, Inc. Full time

    Job DescriptionWe are seeking a highly skilled Customer Experience Representative to join our team at The Tile Shop, Inc. This role is responsible for providing exceptional customer service and ensuring a positive shopping experience for our clients.Key Responsibilities:Proactively greet customers in a professional manner and develop lasting relationships...


  • Chantilly, Virginia, United States JCL Consulting, LLC Full time

    About the RoleWe are seeking an experienced Office Manager to join our team at JCL Consulting, LLC. As an Office Manager, you will be responsible for managing day-to-day operations, coordinating schedules and meetings, maintaining filing systems, handling correspondence and communications, supporting HR and Payroll functions, implementing office policies and...


  • Chantilly, Virginia, United States Sunrise Medical Labs Full time

    About the Opportunity:Sunrise Medical Laboratories, Inc. is seeking a skilled Clinical Representative Specialist to promote our clinical laboratory solutions to healthcare providers and drive revenue growth.Key Responsibilities:Manage the entire sales cycle, from initial contact to long-term relationship building.Educate customers on the value of our...


  • Chantilly, Virginia, United States Air One Tech LLC Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team at Air One Tech LLC as a Full-Time Customer Service Representative.The ideal candidate will possess strong communication skills, be able to multi-task, and have experience with dispatching and customer service.The estimated salary for...


  • Chantilly, Virginia, United States Allergy Partners Full time

    Job Summary: We are seeking a highly organized and customer-focused Patient Services Representative to join our team at Allergy Partners. As a key member of our front office staff, you will be responsible for ensuring a seamless patient experience from registration to checkout. Your exceptional communication skills and ability to multitask will make you an...


  • Chantilly, Virginia, United States Amazon Full time

    About the JobThis role acts as Amazon's front line for hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM).Maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3...


  • Chantilly, Virginia, United States Hexagon US Federal Full time

    About the RoleWe are currently seeking an IT Specialist with expertise in SharePoint to join our team at Hexagon US Federal. In this role, you will be responsible for designing, developing, and implementing web applications and web services using SharePoint, as well as maintaining and augmenting web sites to include daily updates to application functionality...


  • Chantilly, Virginia, United States Leidos Full time

    Cybersecurity Operations Center SpecialistWe are seeking a Cybersecurity Operations Center Specialist to join our team at Leidos. As a key member of our cybersecurity team, you will be responsible for monitoring and analyzing security events, conducting incident response, and implementing security measures to ensure the confidentiality, integrity, and...


  • Chantilly, Virginia, United States COMPU DYNAMICS LLC Full time

    About Compu DynamicsCompu Dynamics is a leading technology infrastructure design-build partner in North America, providing innovative solutions to meet the challenges of today while considering the demands of tomorrow.We design, construct, and maintain world-class data center facilities, and our expertise has earned us recognition as a leader in this rapidly...


  • Chantilly, Virginia, United States Sunrise Medical Laboratories, Inc Full time

    Sunrise Medical Laboratories, Inc is a leading provider of clinical laboratory solutions. We are seeking a highly motivated Business Development Representative to join our team in the Mid-Atlantic region.As a Business Development Representative, you will be responsible for managing the entire sales cycle, from prospecting to closing and retention. You will...


  • Chantilly, Virginia, United States AT&T Full time

    Job DescriptionAs a PMO Project Manager supporting the Program Management Office (PMO), you will manage program priorities, process improvements, projects and procedures. You will work closely with program leadership, customer leadership, and representatives of other IT service providers under the customer's IT ecosystem.The PMO Project Manager works...


  • Chantilly, Virginia, United States Leading Path Consulting Full time

    Design Lead OpportunityWe are seeking a Lead User Experience Designer to join our team and lead the design of our products and services. The ideal candidate will have a strong portfolio of work showcasing their ability to develop and implement user-centered design solutions, as well as experience leading design teams.This role requires a deep understanding...

  • Loan Officer Trainee

    4 weeks ago


    Chantilly, Virginia, United States Lennar Homes Full time

    About This OpportunityLennar Homes is seeking a highly motivated Loan Officer Associate to join our team. As a Loan Officer Associate, you will be responsible for assisting experienced Loan Officers in developing the skills necessary to transition into a Loan Officer role.This position involves participating in formal training programs, gaining knowledge...


  • Chantilly, Virginia, United States Air One Tech LLC Full time

    Job Overview: Air One Tech LLC is seeking a highly skilled Customer Service Representative to join our team in Chantilly, VA. As a key member of our team, you will be responsible for providing exceptional customer service, dispatching technicians, and performing various administrative tasks.About the Role:This is a full-time position with a salary of $45,000...


  • Chantilly, Virginia, United States Application Research Center LLC Full time

    The Application Research Center LLC is seeking a highly skilled Cloud Architecture Expert to join our team. With the company's focus on innovative solutions, we are looking for an expert who can design and implement scalable, secure, and high-performance cloud-based applications and infrastructure using AWS services.As a Cloud Architecture Expert, you will...


  • Chantilly, Virginia, United States Hop & Wine Beverages, LLC Full time

    Job OverviewWe are seeking a highly motivated Sales Representative to join our team at Hop & Wine Beverages, LLC. This role is primarily responsible for driving sales growth and managing customer relationships in the Richmond area.About the Role:Reports directly to the Area Sales ManagerBecomes fully acquainted with the EoMobile System (entering orders,...