Field Service IT Technician

2 weeks ago


Bentonville, Arkansas, United States Spherion NWA Full time
Job Overview

We are seeking experienced Level 2 Technicians for a significant project involving the installation of Server and Hardware Refresh components at various client sites across the United States. As a Field Service IT Technician, your primary responsibilities will include on-site installation, maintenance, and repair of technical systems and equipment.

Travel Requirements: Candidates must be willing to travel extensively throughout the U.S., work flexible hours, and be available for the duration of the project. All operations will be coordinated from the company's headquarters.

Key Responsibilities

On-site Installation and Setup:

  • Travel to diverse field locations to install and configure technical equipment.
  • Ensure installations are executed according to specifications and uphold quality standards.
  • Perform routine maintenance checks on equipment to guarantee optimal functionality.
  • Diagnose and resolve technical issues, conducting repairs as necessary.
  • Collaborate with the technical support team to address complex challenges.

Documentation:

  • Maintain precise records of equipment installations, maintenance tasks, and repairs.
  • Prepare comprehensive reports on service visits, detailing findings and solutions implemented.
  • Possess a valid Driver's License and maintain an acceptable driving record to operate company vehicles while deployed.
Qualifications
  • 3-5 years of experience in a comparable field technician position.
  • Proficient in the installation of Point of Sale (POS) systems and Network Hardware.
  • Skilled in diagnosing and repairing technical equipment.
  • Strong communication and interpersonal skills, with the ability to convey technical information to non-technical individuals.
  • Analytical mindset with excellent problem-solving capabilities.
  • Ability to think quickly and make decisions in high-pressure environments.
Education and Experience
  • High school diploma or GED is mandatory.
  • Experience with low voltage and Cat 5 installations is required.
  • Preferred: 3 years of verifiable experience in structured cabling and network hardware installations.
  • Advanced computer skills are essential.
Compensation
  • Compensation is based on completed sites - Average earnings of $1,250 per week.
  • Travel time compensated at $15.60 per hour.
  • Training time compensated at $18.60 per hour.
  • Per Diem of $40.00 per day.
  • W-2 employment status.
Company Overview

Spherion Staffing operates in the Fort Smith and Bentonville areas, serving as a locally owned and operated staffing agency dedicated to connecting the right candidates with the right employers. With over 75 years of experience, our knowledgeable recruiters provide valuable insights into the local job market and access to a wide array of employment opportunities. Benefits of partnering with us include personalized job recommendations, competitive compensation, flexible scheduling, and expert guidance on resumes and interviews.



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