Customer Service Representative

3 weeks ago


Cheektowaga, United States Walmart Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Member Frontline Cashier. As a key member of our front-end team, you will play a vital role in delivering exceptional member experiences and ensuring a seamless shopping journey for our customers.

Key Responsibilities
  • Provide exceptional customer service by acknowledging and greeting members, answering their questions, and resolving any issues or concerns they may have.
  • Operate a cash register and process member purchases accurately and efficiently.
  • Maintain a clean and organized workspace, including the checkout area and surrounding environment.
  • Work effectively in a fast-paced environment, juggling multiple tasks and responsibilities while maintaining a positive attitude and high level of energy.
  • Collaborate with colleagues to achieve team goals and objectives, and contribute to a positive and inclusive work environment.
Requirements
  • High school diploma or equivalent required; some college or prior retail experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Ability to work in a fast-paced environment, with a high level of energy and a positive attitude.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to stand for long periods of time and move frequently throughout the store.
What We Offer

As a Member Frontline Cashier at Sam's Club, you will enjoy a competitive hourly wage, opportunities for career advancement, and a comprehensive benefits package, including health, dental, and vision insurance, as well as 401(k) and stock purchase plans. You will also have access to ongoing training and development opportunities to help you grow and succeed in your role.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional member experiences, we encourage you to apply for this exciting opportunity.



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