Office / Customer Service Representative

3 weeks ago


Cheektowaga, United States Express Employment Professionals - Amherst, NY Full time $17 - $18
Job DescriptionJob Description

Office / Customer Service Representative for a Hardware Company in Cheektowaga, NY

 

Pay: $17-18/hour

Hours: 8am-5pm / M-F

 

The Sales Associate reports to the Inside Service Manager and is responsible for entering orders via phone, fax or email. The incumbent will provide product information and assistance to our customers. The incumbent will also be dealing with customer service issues like order tracking.


Essential Duties
• Answer calls from on the call queue
• Assist customers with product inquiries over the phone
• Place customer orders via call queue, fax or email
• Track shipments
• Provide superior customer service to our customers
• Attend monthly evening sales meeting to gain product knowledge

Qualifications
• Minimum high school diploma. Post-secondary education would be an asset.
• Woodworking knowledge would be an asset
• Demonstrate strong time management skills
• Strong interpersonal and communication and listening skills 

Knowledge
• Excellent customer service skills
• Energetic sales professional with a strong work ethic
• Computer literate

 

Qualified candidates are urged to apply directly through this posting

 

Express Employment Professionals

3140 Sheridan Dr. Amherst NY 14221

Company DescriptionExpress is a staffing service with franchise offices worldwide. We employ people to work short-term and long-term assignments for a variety of companies.Company DescriptionExpress is a staffing service with franchise offices worldwide. We employ people to work short-term and long-term assignments for a variety of companies.

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