Office / Customer Service Representative
3 weeks ago
Office / Customer Service Representative for a Hardware Company in Cheektowaga, NY
Pay: $17-18/hour
Hours: 8am-5pm / M-F
The Sales Associate reports to the Inside Service Manager and is responsible for entering orders via phone, fax or email. The incumbent will provide product information and assistance to our customers. The incumbent will also be dealing with customer service issues like order tracking.
Essential Duties
• Answer calls from on the call queue
• Assist customers with product inquiries over the phone
• Place customer orders via call queue, fax or email
• Track shipments
• Provide superior customer service to our customers
• Attend monthly evening sales meeting to gain product knowledge
Qualifications
• Minimum high school diploma. Post-secondary education would be an asset.
• Woodworking knowledge would be an asset
• Demonstrate strong time management skills
• Strong interpersonal and communication and listening skills
Knowledge
• Excellent customer service skills
• Energetic sales professional with a strong work ethic
• Computer literate
Qualified candidates are urged to apply directly through this posting
Express Employment Professionals
3140 Sheridan Dr. Amherst NY 14221
Company DescriptionExpress is a staffing service with franchise offices worldwide. We employ people to work short-term and long-term assignments for a variety of companies.Company DescriptionExpress is a staffing service with franchise offices worldwide. We employ people to work short-term and long-term assignments for a variety of companies.-
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