Public Space Operations Manager

6 days ago


Fort Lauderdale, Florida, United States Seminole Gaming Full time
About Us

Seminole Gaming is a world-renowned entertainment, gaming, and hospitality destination. Our flagship resort, Seminole Hard Rock Hotel & Casino Hollywood, offers an unparalleled experience with 638 upscale guestrooms, 168 luxury guestrooms, and 465 newly redesigned guestrooms. Our resort features a 42,000 square-foot Rock Spa & Salon, a 13.5-acre recreational water experience, 19 dining outlets, and 20 bars and lounges.

Job Summary

We are seeking a highly skilled Public Space Operations Manager to join our team. As a key member of our housekeeping department, you will be responsible for ensuring smooth and efficient public space operations and top-quality guest service.

Responsibilities
  • Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
  • Prepare work schedules and conduct employee evaluations.
  • Assist in hiring and establishing training programs for personnel.
  • Recommend adjustments to policies or guest room services to more effectively service the guest.
  • Conduct detailed inspections to ensure adherence to departmental policies and to identify problems.
  • Promote positive public/employee relations at all times.
Requirements

We are looking for a highly motivated and experienced individual with a minimum of one year of housekeeping or custodial staff supervision experience or a combination of education and/or experience. A high school diploma or equivalent is required, and a two-year college degree is preferred.

Work Environment

The Casino environment is hectic, fast-paced, and often crowded and noisy. You must be able to communicate effectively with guests in English and be able to lift and/or move up to 50 pounds.

Benefits

We offer a comprehensive benefits package, including medical, dental, vision, and life insurance, 401K, paid time off, and an annual bonus opportunity.


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