Strategic Relationship Manager
1 week ago
We are seeking a highly skilled Strategic Relationship Manager to join our team at Chemung Canal Trust Company.
Salary and BenefitsThe estimated annual salary for this role is $35,400 - $52,230 based on a 40-hour workweek and an hourly wage of $17 to $26.50. Our comprehensive benefits package includes opportunities for growth and development, flexible work arrangements, and a supportive work environment.
Job Description- Provide exceptional customer service to new and established financial institution clients, including cross-selling of products and services and cash receipt and payment services.
- Engage in outbound calling and needs assessment to generate qualified referrals for alternate products, channels, and other lines of business.
- Meet specific partner referral goals, obtain and maintain an active NMLS registration, and utilize a Lending Line.
- Service Small Business Customers as needed and sell to branch-managed business when no branch manager is available.
- Accurately process routine and complex transactions for branch customers, including deposits, withdrawals, and loan payment processing while balancing a cash drawer and safeguarding against fraud.
To be successful in this role, you will need:
- A High School Diploma or equivalent with an emphasis in a business curriculum.
- A minimum of 2 years of experience in banking or considerable relevant customer service experience.
- Proficient analytical and mathematic skills, along with reading and writing skills.
- Proficient communication, interpersonal, and sales skills.
- A comprehensive knowledge of operating policies and procedures that impact consumer services.
- A thorough knowledge of the features and benefits of company consumer products and services.
CheMung Canal Trust Company fosters a diverse and inclusive culture where employees can succeed to their full potential. We offer a competitive compensation program, comprehensive benefits, and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.
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