Patient Access Coordinator

7 hours ago


Daytona Beach, Florida, United States Halifax Health Full time

About the Role

Halifax Health is seeking a highly skilled Patient Access Specialist to join our team. As a key member of our healthcare team, you will be responsible for performing duties associated with Scheduling, Pre-registration, Registration, Insurance Verification, and Financial Counseling.

Key Responsibilities

  • Schedule patients for hospital services, ensuring accuracy and completeness of details.
  • Pre-register scheduled accounts, communicating with patients, physicians, and other departments as needed.
  • Collect and analyze demographic, insurance, financial, and clinical data, ensuring accuracy and thoroughness.
  • Verify insurance eligibility, benefits, and authorizations, and coordinate admission reservations and bed placement with nursing.
  • Provide excellent customer service, interacting with patients, families, and colleagues in a compassionate and customer-focused manner.
  • Collaborate with other departments, such as CEA staff, Social Workers, and referring physician offices, to ensure seamless patient care.
  • Stay up-to-date with regulatory requirements, such as EMTALA, HIPAA, and payer regulations.

Requirements

  • High School Diploma or GED equivalent required; Associate's or Bachelor's degree preferred.
  • Two years of related work experience preferred, preferably in healthcare or customer service environment.
  • Excellent communication and interpersonal skills, with ability to work effectively with diverse populations.
  • Knowledge of medical terminology, computer programs, and office equipment.
  • Organizational and time management skills, with ability to complete multiple tasks efficiently.

About Us

Halifax Health is a leading healthcare provider in Volusia and Flagler counties, recognized for our commitment to quality patient care and community service. We offer a comprehensive range of services, including a Level II Trauma Center, Thrombectomy-Capable Stroke Center, and Pediatric Intensive Care Unit. Join our team and be part of a dynamic and compassionate healthcare organization that values excellence and innovation.



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