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Patient Access Specialist II
2 months ago
We are seeking a highly skilled Patient Access Specialist II to join our team at Halifax Health. As a key member of our Oncology Department, you will be responsible for performing a variety of duties associated with scheduling, patient access, and medical records.
Key Responsibilities- Accurately schedule patient visits and ensure all necessary information is complete and accurate.
- Provide exceptional customer service and interact with patients in a compassionate and empathetic manner.
- Work closely with registration, insurance, and authorizations to ensure seamless patient flow.
- Maintain accurate and up-to-date medical records and ensure confidentiality at all times.
- Participate in departmental meetings and in-services to stay current on policies and procedures.
- High school diploma or equivalent required; associate or bachelor's degree from an accredited institution preferred.
- 2 years of related work experience in healthcare or customer service environment.
- Excellent communication and organizational skills, with ability to work in a fast-paced environment.
- Familiarity with medical terminology and ability to accurately verify demographic information.
Halifax Health is a leading healthcare provider in Volusia and Flagler counties, offering a continuum of services through a network of organizations. We are committed to delivering exceptional patient care and are seeking a dedicated and skilled individual to join our team.