Patient Access Specialist
4 weeks ago
Job Summary
Halifax Health is seeking a Patient Access Specialist I (Medical Records) for the Center for Oncology Department.
Key Responsibilities
- Perform duties associated with Oncology Scheduling, Infusion Center Scheduling, Phone Screening, Patient Access, Order Transcription, Medical Records, and Intake of New Patients.
- Work closely with registration, insurance, and authorizations and all clinical areas and departments.
- Accurately obtain and document lab, pathology, genetics, outside clinical notes, and all other information necessary for the patient oncology record.
- Ensure all records are imported into the patient chart for all oncology clinic visits and treatment center visits.
- Interact with patients and their representatives in a customer-focused and compassionate manner.
Requirements
- High school diploma or equivalent required – associate or bachelor's degree from accredited institution preferred.
- One year of work experience required, preferably in healthcare or customer service environment.
- Effectively communicating with individuals from varying socio-economic backgrounds and obtaining pertinent information.
- Ability to operate office equipment and use computer programs such as Microsoft Word and Excel and ARIA and Meditech.
- Organizational and time management skills necessary to complete multiple tasks.
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