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Client Relations Specialist

2 months ago

Stamford, Connecticut, United States Danburyauto Full time

We are looking for a **Client Relations Specialist** with outstanding computer proficiency and communication abilities.

The Client Relations Specialist will be responsible for Scheduling Service Appointments, handling transactions as a Cashier, and facilitating communication between Customers and the Service Team.

**What We Provide**

Competitive and Attractive Wage Packages

Opportunities for Career Growth and Advancement

Comprehensive Medical, Vision, and Dental Benefits

Access to 401k Plans and Aflac Disability Coverage

Paid Time Off, Holidays, and Sick Leave

Employee Support Programs

Discounts on Parts and Services for Employees

Employee Vehicle Purchase Options

**Key Responsibilities**

Process cash, checks, and credit card payments from customers; maintain documentation and issue receipts

Schedule Service Appointments efficiently

Assist management with various administrative tasks as required

Answer and route incoming sales inquiries according to established procedures

Maintain a friendly, professional, and courteous demeanor while interacting with customers and team members

Gain familiarity with departmental structures and internal processes to assist customers effectively

**Required Qualifications**

Experience with DealerTrack or Xtime Systems, along with proficiency in Microsoft Office suite, is advantageous

Ability to articulate customers' interests, needs, and requests to management and sales teams

Professional appearance and demeanor

Clean driving record

**About Us**

At Danbury Automotive Group, our mission is to transform every customer into a lifelong patron. We believe that satisfied employees lead to satisfied customers, and we reward those who are dedicated and motivated. Every member of our team plays a vital role in our success, and we are always on the lookout for intelligent, engaging, and dynamic individuals who wish to join a workplace where they are valued.

To exceed our clients' expectations upon their arrival at our dealership, we recognize the importance of first providing that same level of support to our associates through ongoing training, career development, and growth opportunities. Our commitment is to continue delivering the award-winning service and value that our community has come to expect from us over the years.