Vehicle Rental Sales Specialist

2 weeks ago

Peabody, Massachusetts, United States Ryder Full time

Job Overview

The Vehicle Rental Sales Specialist serves as the primary sales representative for the rental of vehicles to both existing and prospective commercial accounts, as well as individual consumer needs. This role necessitates collaboration across various departments including Sales, Marketing, Operations, and Asset Management, while employing exceptional customer communication abilities.

Key Responsibilities

  • Sales & Marketing: Manage sales processes for incoming inquiries and proactive outreach. Execute the marketing strategy for the business unit. Keep accurate and up-to-date information in the marketing database. Optimize pricing strategies within the market. Generate leads for rentals, leases, and used vehicle sales. Cultivate and enhance relationships with the current customer base. Ensure operational efficiency by aligning inventory levels with customer demand. Achieve overall market share objectives through effective sales and marketing execution.
  • Operations & Asset Management: Oversee the profitability, operations, and asset management of the rental facility. Coordinate with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction. Adhere to compliance standards set by the company and regulatory agencies. Maintain a comprehensive understanding of market conditions to enhance rental fleet utilization.
  • Customer Relations: Drive revenue growth by nurturing and expanding customer relationships. Ensure satisfaction for all internal and external stakeholders. Address and resolve customer concerns and disputes to maintain strong relationships.
  • Communication: Develop constructive relationships with both internal and external clients. Maintain professionalism in high-pressure situations. Clearly convey Ryder's product and service offerings.

Additional Duties

  • As needed, the Vehicle Rental Sales Specialist may assume the role of On-Call Representative based on scheduling requirements.
  • Perform other assigned tasks as necessary.

Skills and Qualifications

  • Excellent verbal and written communication skills.
  • Ability to effectively convey messages with the desired impact.
  • Goal-oriented with a strong drive for results, assertive, and comfortable with ambiguity.
  • High initiative and self-motivation.
  • Capable of managing multiple tasks, setting priorities, and adapting to changing work conditions.
  • Ability to focus on various projects simultaneously.
  • Flexibility and self-direction to thrive in a fast-paced environment.
  • Proficient in building and maintaining professional relationships across all organizational levels.
  • Demonstrated customer service expertise.

Qualifications

  • High School diploma or GED required.
  • Minimum of one year of sales experience is required.

Job Category: Sales Support

Compensation Overview:

The compensation for this position may vary based on factors such as relevant experience, education, work location, and market data. The pay structure is as follows:

Pay Type: Hourly

Minimum Pay Range: $18.00

Maximum Pay Range: $21.00

This position may also be eligible for bonuses, commissions, and/or long-term incentives based on performance.

Benefits:

For full-time positions, Ryder provides comprehensive health and welfare benefits, including medical, dental, vision, life insurance, and disability options, along with paid time off for various needs and a 401(k) retirement savings plan.

Ryder is an Equal Opportunity Employer and maintains a drug-free workplace. All qualified applicants will be considered for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or disability status.

Security Notice for Applicants:

Ryder will only communicate with applicants from official email addresses and will not conduct interviews through chat forums or messaging apps. During interviews, Ryder will not request payment or personal banking details.

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