Current jobs related to Customer Service Sales Representative - Peabody, Massachusetts - Fisher Auto Parts

  • Retail Sales and Customer Service Representative

    2 months ago

    Peabody, Massachusetts, United States Jingcheng LLC Full time

    Become a Retail Sales and Customer Service RepresentativeWe are thrilled to introduce an opportunity for a new member to join our hand craft studio. If you have a passion for delivering exceptional customer service and thrive in a retail setting, this position is an excellent fit for you.Key Responsibilities:Greet customers and assess their needsProvide...

  • Customer Service Representative

    1 month ago

    Peabody, Massachusetts, United States Big Y Full time

    Job DescriptionAs a Customer Service Specialist at Big Y, you will play a vital role in delivering an exceptional customer experience through the checkout process. Your primary responsibility will be to provide a positive and welcoming experience for all customers, ensuring their needs are met and exceeded.Key Responsibilities:Monitor checkout orders and...

  • Customer Service Representative

    1 month ago

    Peabody, Massachusetts, United States CHRISTIANBOOK LLC Full time

    Job OverviewChristianbook, a leading retailer of Christian products, is seeking a skilled Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional customer service, processing orders, and resolving customer inquiries in a timely and professional manner.Key...

  • Customer Service Representative

    3 weeks ago

    Peabody, Massachusetts, United States Big Y Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at Big Y. As a key member of our front-end team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide World Class customer service and a...

  • Wireless Customer Service Representative

    1 month ago

    Peabody, Massachusetts, United States RD Enterprises Full time

    Job OpportunityWe are seeking a motivated and customer-focused individual to join our team as a Wireless Customer Service Representative. As a key member of our sales and support team, you will be responsible for providing exceptional customer service and sales support to our clients.Key Responsibilities:Facilitate sales of telecommunications services to the...

  • Customer Service Representative

    4 weeks ago

    Peabody, Massachusetts, United States Penn Foster Inc Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Public Storage. As a Property Manager, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Assess customer storage needs and provide personalized...

  • Customer Service Representative

    6 days ago

    Peabody, Massachusetts, United States Walgreens Full time

    Job Summary: As a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. Your key responsibilities will include registering sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout service, and recommending items for sale to...

  • Customer Service Representative

    2 weeks ago

    Peabody, Massachusetts, United States Walgreens Full time

    At Walgreens, we're looking for a Customer Service Associate to join our team. As a key member of our retail sales team, you'll be responsible for delivering exceptional customer experiences and providing top-notch service to our customers. Your key responsibilities will include:Key Responsibilities:Model and deliver a distinctive and delightful customer...

  • Sales Representative

    4 weeks ago

    Peabody, Massachusetts, United States Welcome Wagon Full time

    Unlock Your Earning Potential as a Sales RepresentativeWelcome Wagon is seeking dynamic individuals to join our team as Outside Sales Representatives or Community Marketing Executives. As a sales representative, you will have the opportunity to work independently from the comfort of your own home and out in the field in your local territory.Key...

  • Sales Representative

    6 days ago

    Peabody, Massachusetts, United States Arrow Electronics Full time

    Job Description:Arrow Electronics is seeking a highly skilled Sales Representative to join our team. As a Sales Representative, you will be responsible for managing the overall account relationship by providing strategic service and support to the assigned customer base.Key Responsibilities:Maximize margins, gain market share, and drive value-added solution...

  • Sales Representative

    2 weeks ago

    Peabody, Massachusetts, United States Arrow Electronics Full time

    **Job Summary:**Arrow Electronics is seeking a highly skilled Sales Representative to join our team. As a Sales Representative, you will be responsible for managing the overall account relationship by providing strategic service and support to the assigned customer base. You will maximize margins, gain market share, and drive value-added solution...

  • Sales Representative

    1 month ago

    Peabody, Massachusetts, United States Welcome Wagon Full time

    Job Title: Outside Sales RepresentativeWe are seeking a highly motivated and results-driven Outside Sales Representative to join our team at Welcome Wagon. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities in your assigned territory.Key Responsibilities:Lead Generation: Identify potential...

  • Customer Service Representative

    2 weeks ago

    Peabody, Massachusetts, United States CHRISTIANBOOK LLC Full time

    Job Opportunity at Christianbook LLCWe are seeking a highly skilled and customer-focused individual to join our team as a Seasonal Customer Service Representative. As a key member of our customer service department, you will be responsible for providing exceptional support to our customers through various communication channels.Key Responsibilities:Respond...

  • Inbound Sales Representative

    2 weeks ago

    Peabody, Massachusetts, United States Preowned Auto Logistics Full time

    Job Overview:We are seeking a highly motivated Inbound Sales Representative to drive consumer business by engaging on incoming calls and building relationships with individual consumers who are looking to transport their vehicles. As a key member of our growing team, you will play a critical role in expanding our customer base and driving revenue by...

  • Retail Customer Service Representative

    2 weeks ago

    Peabody, Massachusetts, United States FedEx Full time

    About the Role:FedEx is seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Assist customers with their shopping needs and...

  • Retail Sales Associate

    1 week ago

    Peabody, Massachusetts, United States Burlington Full time

    Customer Service ExpertAs a Retail Sales Associate at Burlington Stores, you will be the face of our brand, providing world-class service to our customers. You will be responsible for greeting and assisting customers, maintaining a neat and organized sales floor, and supporting the management team with day-to-day store operations.Responsibilities:Assisting...

  • Customer Service Representative

    1 month ago

    Peabody, Massachusetts, United States Preowned Auto Logistics Full time

    Customer Relations SpecialistPreowned Auto Logistics is seeking a dedicated Customer Relations Specialist to join our team. This role is crucial in ensuring excellent customer service and satisfaction by engaging with customers and resolving issues in a timely and efficient manner.Key Responsibilities:Respond to customer inquiries via phone, email, and...

  • Customer Service Representative

    7 days ago

    Peabody, Massachusetts, United States FedEx Full time

    Key Responsibilities:As a Retail Customer Service Associate at FedEx, you will be responsible for following instructions from supervisors and assisting other team members in performing store functions. You will also assist in the training of store team members and demonstrate consultative behaviors in a retail environment to understand each customer's...

  • Customer Service Representative

    2 weeks ago

    Peabody, Massachusetts, United States Preowned Auto Logistics Full time

    Customer Support SpecialistAt Preowned Auto Logistics, we're seeking a skilled Customer Support Specialist to deliver exceptional customer service and drive satisfaction.Key Responsibilities:Engage with customers via phone, email, and chat to resolve inquiries and complaints.Collaborate with internal teams to ensure seamless customer experiences.Utilize CRM...

  • Customer Service Representative

    3 weeks ago

    Peabody, Massachusetts, United States Walgreens Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Walgreens. As a Customer Service Associate, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service: Engage with...

Customer Service Sales Representative

2 months ago

Peabody, Massachusetts, United States Fisher Auto Parts Full time


JOB DESCRIPTION

Position: Sales Counter Specialist

FLSA: Non-Exempt

At Fisher Auto Parts, the Sales Counter Specialist plays a pivotal role within the store's leadership team. This position requires a comprehensive understanding of all aspects of store operations and a commitment to motivating our team members to excel, while ensuring the highest standards of customer service in our market. The individual in this role must possess a strong desire to drive business growth profitably and with utmost integrity, which is essential for success. Achieving success in this position involves consistently executing company objectives, policies, and procedures in alignment with Fisher's core values of delivering 'top-notch quality at competitive prices'. At Fisher Auto Parts, 'customer satisfaction is our foremost priority'.

IMPORTANT NOTE: Given the sensitive nature of the information related to this role, the Sales Counter Specialist must uphold the highest standards of professionalism concerning ethics, confidentiality, and information security. This position reports directly to the Store Manager.

KEY RESPONSIBILITIES:

The Sales Counter Specialist is tasked with overseeing various aspects of the store's operations, including:
  • Effectively managing daily operations to ensure all company objectives are met and aligned with the organization's core values;
  • Assisting in achieving sales and managing expenses to meet or exceed financial goals, including accounts receivable targets;
  • Fostering a safe and respectful environment for both associates and customers at all times.
KNOWLEDGE, SKILLS, DUTIES, AND ABILITIES:
  • Consistently driving business growth by surpassing sales, payroll, and profit targets, with a focus on accounts receivable and credit/collection goals;
  • Monitoring and managing 'authorized' inventory to maximize profitability and product availability;
  • Contributing to effective pricing strategies within competitive markets;
  • Ensuring safety and security standards are maintained throughout the store;
  • Upholding high customer service standards, including prompt resolution of customer and associate inquiries;
  • Maintaining store appearance and merchandising in accordance with company standards;
  • Demonstrating the ability to thrive in a fast-paced retail environment;
  • Making sound, practical business decisions;
  • Communicating effectively with peers, direct reports, and corporate management, both verbally and in writing;
  • Exhibiting strong interpersonal and communication skills to work effectively within a diverse workforce;
  • Participating in the selection, hiring, training, development, and retention of quality associates;
  • Leading and managing high-performing store and outside sales teams;
  • Setting a performance example for associates;
  • Holding associates accountable for achieving successful outcomes;
  • Ensuring efficient and effective use of resources in a cost-effective manner;
  • Building strong relationships with associates, customers, and support staff;
  • Demonstrating strong organizational and motivational skills;
  • Maintaining high customer service standards and creating a positive customer experience;
  • Fostering customer loyalty;
  • Utilizing computerized systems and applications for inventory control, invoicing, and credit card processing;
  • Monitoring store activity and outside sales/delivery programs to ensure safety and productivity while driving key business objectives.
CONDITIONS OF EMPLOYMENT:
  • High school diploma or GED equivalent;
  • 2-3 years of prior experience in a supervisory role within a retail environment;
  • ASE Certification is preferred, but not mandatory at the time of hire;
  • Adherence to all company procedures as outlined in the Fisher Auto Parts Employee Handbook, provided at the time of hire;