Guest Services Bell Attendant

2 weeks ago


Charlotte, North Carolina, United States Hyatt Centric SouthPark Charlotte Full time
Bell Attendant Position Overview

We are seeking a dependable and personable bell attendant to enhance the experience of our hotel guests. Your role will involve greeting visitors, assisting with their luggage, supporting the front desk operations, and addressing guest requests. If you take pride in delivering outstanding customer service and have a passion for helping others, this position may be a great fit for you.

Key Responsibilities:
  • Support front desk personnel with check-in processes and service inquiries
  • Attend to guest needs and carry out additional duties such as delivering room service and managing luggage
  • Keep the bell desk area tidy and well-organized
  • Welcome guests upon their arrival and bid farewell upon their departure
  • Handle guest luggage with professionalism and care
  • Provide transportation services within a two-mile radius and assist wedding guests to their reception venues
Required Qualifications:
  • Strong customer service and communication abilities
  • A high school diploma or equivalent is mandatory
  • Capability to stand for long durations and lift heavy items
  • Previous experience in a customer service capacity is preferred
  • Availability to work flexible hours, including weekends and holidays
About Hyatt Centric SouthPark Charlotte:

Hyatt Centric SouthPark Charlotte is committed to fostering a supportive work environment with a dedicated management team. Employees enjoy access to health, dental, vision, and 401K benefits, along with complimentary daily staff meals.



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