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Guest Services Bell Attendant

2 months ago

Charlotte, North Carolina, United States Hyatt Centric SouthPark Charlotte Full time
Bell Attendant Role Overview

We are seeking a dependable and personable bell attendant to enhance the experience of our hotel patrons. Your key duties will involve greeting guests, aiding with their luggage, supporting the front desk operations, and addressing guest inquiries. If you take pride in delivering outstanding customer service and have a passion for assisting others, this position may be a great fit for you.

Key Responsibilities:
  • Support front desk personnel with check-in processes and service requests
  • Attend to guest needs and perform additional duties such as delivering room service and managing luggage
  • Keep the bell desk area tidy and organized
  • Welcome guests upon their arrival and departure
  • Handle guest luggage with professionalism
  • Provide transportation services within a two-mile radius and assist wedding guests to their venues
Required Qualifications:
  • Exceptional customer service and communication abilities
  • A high school diploma or equivalent is mandatory
  • Capability to stand for long periods and lift heavy items
  • Previous experience in a comparable customer service position
  • Availability to work flexible hours, including weekends and holidays
About Hyatt Centric SouthPark Charlotte:

Hyatt Centric SouthPark Charlotte is committed to fostering a supportive work environment, backed by a dedicated management team. Employees enjoy access to health, dental, vision, and 401K benefits, along with complimentary daily staff meals.