Care Manager

4 days ago

Clifton Park, New York, United States LIFEPlanCCONY Full time
Care Manager Job Description

LIFEPlan is seeking a highly skilled and compassionate Care Manager to join our team. As a Care Manager, you will play a vital role in ensuring that our members receive the highest level of care and support.

Key Responsibilities:
  • Provide strong advocacy to ensure members are at the center of determining their desired life goals.
  • Apply empathy, cultural sensitivity, and sound judgment to support members and families.
  • Ensure service standards and compliance are met regarding caseload files and health electronic records, including timely completion of activity notes and Life Plans.
  • Ensure required OPWDD documentation is complete for member service eligibility.
  • Comply with all standards of conduct and confidentiality as determined by LIFEPlan's Corporate Compliance Regulations, OPWDD, DOH, the Justice Center, and HIPAA.
  • Demonstrate ownership and accountability for your work while delivering outstanding results for members.
Requirements:
  • Minimum of a Bachelor's degree, preferably in a Health and Human Services field, and at least two years of relevant work experience, OR experience as a Licensed Registered Nurse with two years of experience, OR a Master's degree, preferably in a Health and Human Services field, with one year of relevant experience.
  • Preferably a strong working knowledge of local community resources.
  • Moderate to excellent technological skills, including but not limited to Microsoft Office Suite, Adobe Acrobat, and the demonstrated ability to learn, access, and navigate web-based systems.
  • Strong verbal and written communication skills and the ability to actively listen to other points of view, work well with diverse populations, and treat all people with respect and dignity.
  • The ability to thrive in a tele-commuting culture where you will primarily be working from your home office but will be expected to meet in person, face-to-face with members and parents.
  • Capable of prioritizing your work and structuring your time appropriately.
  • A comfort level with having in-person face-to-face meetings as well as teleconference meetings with your supervisor, teams, members, and parents, and learning through online training systems and webinars.
  • A valid Driver's License and the ability to meet with members and attend meetings in person in the community and in the office as needed.
  • Reside in NY state, or a contiguous state.
What We Offer:
  • A collaborative work environment, competitive salary, generous paid time off, and developmental opportunities.
  • Medical, dental, and vision insurance.
  • A 401(k) Retirement Savings Plan with a 100% match on the first 3% deferred, and 50% on the next 2% after one year of employment.
  • Company-paid Group Life insurance equal to one year of your base salary with a minimum of $50,000 coverage, Long-Term Disability insurance, and an option to purchase enhanced Short-Term Disability insurance.
  • Tuition reimbursement.
  • Employee Assistance Program.
  • A flexible tele-commuting schedule to include mileage reimbursement when traveling for work.

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