Project Restoration Supervisor

1 week ago


Haverhill, Massachusetts, United States SERVPRO of HaverhillNewburyport Full time
Job Overview

Benefits:

  • 401(k) matching
  • Company vehicle
  • Professional development opportunities

SERVPRO of Haverhill/Newburyport is seeking a Project Restoration Supervisor.


In the role of Project Restoration Supervisor, you will manage all facets of designated restoration projects and lead assigned restoration teams. This hands-on management position is essential for guiding your team towards operational excellence.


Key Responsibilities
  • Develop a precise scope of work for projects based on estimates and approvals. Conduct quality control on all ongoing jobs daily.
  • Plan, coordinate, and supervise teams and resources to deliver services on active projects.
  • Examine job site documentation to validate the services rendered and ensure compliance with client requirements and billing procedures.
  • Maintain clear communication with clients, team members, vendors, and insurance representatives.
  • Collaborate with estimators to ensure production staff fully understands the project scope.
  • Oversee daily job-specific digital data entry.
  • Track production labor progress and percentages in relation to the project budget.
Additional Responsibilities
  • Enhance the customer and client experience, ensuring overall satisfaction monitored through online feedback.
  • Provide prompt responses to potential clients.
  • Contribute to a positive workplace culture within the production department.
  • Engage in recruiting, hiring, and training restoration team members.
Benefits

SERVPRO of Haverhill/Newburyport offers:

  • Paid holidays and vacation/sick leave
  • 401K with Company Match
  • 50% employer-covered Health Insurance
  • Milestone Bonuses for Long-Term Employees
  • Employee Referral Program
Position Requirements
  • Outstanding organizational abilities. Must be adept at multitasking.
  • Valid driver's license.
  • High school diploma/GED; Associate or Bachelor's degree preferred.
  • A minimum of 1 year of management and/or supervisory experience.
  • At least 3 years of industry experience.
  • IICRC certification is preferred.
Skills/Physical Demands/Competencies
  • Ability to regularly lift a minimum of 50 pounds, occasionally up to 100 pounds with assistance.
  • Capability to climb ladders, work at heights, and navigate tight spaces (e.g., crawl spaces, attics).
  • Ability to repetitively push/pull/lift/carry objects.
  • Comfortable working with cleaning agents.
  • Must successfully complete a background check in accordance with applicable law.

Each SERVPRO Franchise is Independently Owned and Operated.


All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.


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