Retail Operations Supervisor
1 week ago
We are looking for a Retail Operations Supervisor who will be responsible for managing and coordinating the activities of the retail sales personnel. This role is crucial in ensuring the smooth operation of our retail environment.
Key Responsibilities:
- Oversee a team of retail sales associates
- Modify daily schedules for staff to maintain peak operational efficiency
- Conduct training and performance evaluations for team members
- Monitor monthly performance metrics and trends for effective business forecasting
- Address and resolve escalated customer issues
Required Qualifications:
- Prior experience in retail, customer service, or related fields
- Ability to excel in a dynamic and fast-paced setting
- Strong written and verbal communication skills
- Demonstrated leadership capabilities
Through the collection and resale of gently used items, we provide essential financial support to assist individuals facing various social and spiritual challenges. Our rehabilitation program emphasizes basic needs, ensuring that every participant has access to a clean and healthy living space, nutritious meals, work therapy, recreational activities, individual and group counseling, and spiritual guidance. Our mission is centered on fostering life skills and nurturing a personal relationship with God through Jesus Christ. Each team member plays a vital role in recycling goods that contribute to transforming and restoring lives.
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