Customer Service Representative

2 months ago


Honolulu, Hawaii, United States Outrigger Full time

**About Us**

At Outrigger Resorts & Hotels, we're a company that values aloha spirit and community involvement. We're looking for individuals who share our passion for delivering exceptional guest experiences.

**Job Summary**

We're seeking a skilled Front Desk Agent to join our team. As a key member of our front office, you'll be responsible for providing top-notch service to our guests, handling registration, phone calls, mail distribution, reports, and monetary transactions.

**Key Responsibilities**

  • Exemplify the image of 'Aloha' while assisting guests in accordance with Outrigger policies and procedures.
  • Handle registration, phone calls, mail distribution, reports, and monetary transactions.
  • Provide general information and answer guest inquiries.
  • Work flexible days and shifts, and have a strong service-oriented attitude.
  • Collaborate with colleagues to ensure seamless guest experiences.

**What We Offer**

We're committed to providing a comprehensive benefits package, including:

  • Competitive base pay starting at $29.73
  • Health insurance (dental, medical, prescription, vision)
  • Paid holidays, sick leave, vacation, and medical leave
  • Retirement plan (401K)
  • Recognition and award programs
  • Employee assistance program
  • Discounted hotel rates
  • Opportunities for growth through our training and development programs

**Note**

Benefits may vary depending on position or property.



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