Customer Service Representative
2 months ago
**About Us**
At Outrigger Resorts & Hotels, we're a company that values aloha spirit and community involvement. We're looking for individuals who share our passion for delivering exceptional guest experiences.
**Job Summary**
We're seeking a skilled Front Desk Agent to join our team. As a key member of our front office, you'll be responsible for providing top-notch service to our guests, handling registration, phone calls, mail distribution, reports, and monetary transactions.
**Key Responsibilities**
- Exemplify the image of 'Aloha' while assisting guests in accordance with Outrigger policies and procedures.
- Handle registration, phone calls, mail distribution, reports, and monetary transactions.
- Provide general information and answer guest inquiries.
- Work flexible days and shifts, and have a strong service-oriented attitude.
- Collaborate with colleagues to ensure seamless guest experiences.
**What We Offer**
We're committed to providing a comprehensive benefits package, including:
- Competitive base pay starting at $29.73
- Health insurance (dental, medical, prescription, vision)
- Paid holidays, sick leave, vacation, and medical leave
- Retirement plan (401K)
- Recognition and award programs
- Employee assistance program
- Discounted hotel rates
- Opportunities for growth through our training and development programs
**Note**
Benefits may vary depending on position or property.
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