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Medical Office Coordinator

2 months ago


Memphis, Tennessee, United States OBGYN Consultants of Memphis PC Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at OBGYN Consultants of Memphis, P.C. The ideal candidate will be responsible for managing patient flow, providing administrative support to medical staff, and ensuring a positive patient experience.

Key Responsibilities
  • Greet patients and visitors in a professional and friendly manner, assessing their needs and directing them appropriately
  • Schedule patient appointments and maintain calendars
  • Verify patient insurance information via phone or website and collect co-pays, deductibles, and balances at the time of visit
  • Answer phone calls, emails, and inquiries promptly, taking detailed and accurate messages and directing them to the appropriate individual
  • Maintain and update electronic health records using eClinicalWorks or similar software
  • Verify and enter all patient demographic and insurance information in the electronic health records
  • Have appropriate forms completed and signed by patients
  • Scan documents into the electronic medical records
  • Confirm all patient office visits and procedures for the next business day
  • Maintain front desk and reception areas
  • Transmit correspondences by email, fax, or mail
  • Ensure compliance with HIPAA regulations for patient confidentiality
  • Assist with billing and coding tasks as needed
  • Coordinate referrals to other healthcare providers
Requirements
  • Proficiency in medical terminology
  • Experience working in a clinic or physician office setting
  • Knowledge of eClinicalWorks or similar EMR software is a plus
  • Strong organizational skills with attention to detail
  • Excellent communication and customer service skills
  • Ability to multitask in a fast-paced environment
  • Familiarity with front desk operations and patient service
  • Working knowledge of medical insurance
What We Offer
  • Free parking
  • Paid time off

We are a professional, fast-paced, and collaborative medical practice specializing in women's health. If you are a proactive individual with a passion for healthcare administration, we encourage you to apply for this rewarding opportunity as a Medical Receptionist.