Technical Project Engineer

2 weeks ago


Greenville, South Carolina, United States Courser Full time
Job Overview

About Us
Courser is a prominent Managed Services Provider (MSP) committed to delivering exceptional IT solutions across the United States. Our organization thrives on a robust culture centered around our core values: Collaboration, Service Excellence, Continuous Improvement, Trustworthiness, and Innovation. Our dedicated team works cohesively to ensure an outstanding experience for our clients.

Position Summary
We are in search of a skilled Project Engineer to enhance our team. This Tier 3 position is ideal for individuals who enjoy collaborating with others while managing the complexities of building, migrating, securing, and troubleshooting technology environments. The perfect candidate will possess strong networking capabilities, firewall expertise, and adept troubleshooting skills. Proficiency in interpreting telemetry from third-party reporting systems and developing a strategic troubleshooting roadmap is essential.

Key Responsibilities

  • Deliver both onsite and remote project support for clients, tackling a diverse range of technical challenges that will keep you engaged and continuously learning about the latest technologies.
  • Design and implement infrastructure solutions for high-value clients, facilitating their transition from on-premises systems to cloud environments.
  • Provide exemplary customer service to our clients, both in-person and remotely.
  • Engage in hands-on Systems/Network engineering tasks.
  • Establish and nurture client relationships while resolving complex technical issues and offering effective solutions.
  • Apply knowledge of information technology infrastructure principles and methods in planning, implementation, and management.
  • Collaborate with vendors to execute intricate network infrastructure projects.
  • Design, implement, and maintain LAN/WAN technologies.
  • Oversee the installation of routers, switches, firewalls, and wireless systems.
  • Implement remote access solutions, including VPN and Terminal Services.
  • Design, configure, maintain, and upgrade corporate networks and in-house servers.

Qualifications

  • Advanced experience with Windows Server and Active Directory.
  • Extensive experience with Azure Active Directory, Microsoft 365, Office 365, and Microsoft Azure.
  • Exceptional oral and written communication skills, particularly in technical contexts.

Employee Benefits
At Courser, we prioritize the personal and professional growth of our employees by offering top-tier training, mentorship, and pathways for advancement through self-promotion opportunities. We foster an environment that encourages innovation and challenges conventional practices. With teams distributed nationwide, we possess a wealth of knowledge and a collaborative spirit eager to share and grow together.

Benefits Package Highlights

  • Comprehensive benefits package, including medical, dental, vision, and life insurance.
  • 401k matching program.
  • Unlimited approved paid time off after one year (two weeks during the first year).
  • Ten holidays, including a floating holiday.
  • Gym reimbursement program.
  • Amazon Prime reimbursement.
  • 40 hours allocated for volunteer activities.
  • Paid maternity and paternity leave.
  • Financial support for certifications.
  • Learning and development initiatives.

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