Technical Project Engineer

2 weeks ago


Greenville, South Carolina, United States Courser Full time
Job Overview

About Us
Courser is a prominent Managed Services Provider (MSP) committed to delivering exceptional IT solutions. Our organization thrives on a culture that emphasizes collaboration, service excellence, continuous growth, trust, and innovation. Our dedicated team works cohesively to ensure an outstanding experience for our clients in a dynamic and rapidly changing technological landscape.

Position Summary
We are in search of a skilled Project Engineer to enhance our team. This Tier 3 role is ideal for individuals who enjoy collaborating with a supportive team while engaging in the construction, migration, security, and troubleshooting of technology environments. The successful candidate will possess strong networking, firewall, and troubleshooting capabilities, along with the ability to interpret telemetry from third-party reporting systems to create effective troubleshooting strategies.

Key Responsibilities

  • Provide both onsite and remote project support for clients, tackling a diverse range of technical challenges that foster continuous learning of cutting-edge technologies.
  • Design and implement infrastructure solutions for high-value clients, facilitating their transition from on-premises systems to cloud environments.
  • Deliver exceptional customer service to our clients, both in-person and remotely.
  • Engage in hands-on systems and network engineering tasks.
  • Develop and maintain client relationships, addressing complex technical issues and proposing effective solutions.
  • Apply knowledge of IT infrastructure principles and methods for planning, implementation, and management.
  • Collaborate with vendors to execute intricate network infrastructure projects.
  • Design, implement, and support LAN/WAN technologies.
  • Install and configure routers, switches, firewalls, and wireless systems.
  • Implement remote access solutions, including VPN and Terminal Services.
  • Design, configure, maintain, and upgrade networks and in-house servers for corporate clients.

Qualifications

  • Advanced experience with Windows Server and Active Directory.
  • Extensive experience with Azure Active Directory, Microsoft 365, Office 365, and Microsoft Azure.
  • Strong oral and written communication skills, particularly in technical contexts.

Employee Benefits
At Courser, we prioritize the personal and professional development of our employees. We offer comprehensive training, mentorship, and growth opportunities through our self-promotion pathways. We encourage innovation and the challenging of conventional practices. With teams spread across the nation, we boast a wealth of knowledge and a collaborative spirit eager to learn and grow together.

Benefits Package Highlights

  • Competitive benefits, including medical, dental, vision, and life insurance.
  • 401k matching.
  • Unlimited approved PTO after one year (2 weeks during the first year).
  • 10 holidays, including a floating holiday.
  • Gym reimbursement.
  • Amazon Prime reimbursement.
  • 40 hours of volunteer time.
  • Paid maternity and paternity leave.
  • Financial support for certifications.
  • Learning and development programs.

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