Ground Transportation Ambassador
3 days ago
Job Description
The Ground Transportation Ambassador will provide exceptional customer service to passengers traveling between airport terminals and the Hertz rental location. This role requires a high level of communication skill, attention to detail, and the ability to work in a fast-paced environment.
About Us
TransForce is a leading provider of ground transportation services, dedicated to delivering outstanding experiences to our customers. We're seeking a talented individual to join our team as a Ground Transportation Ambassador.
Responsibilities
- Welcome Passengers: Greet passengers boarding the bus, assist with luggage, and answer questions in a friendly manner.
- Provide Reliable Service: Ensure reliable transportation services to passengers to/from airport terminal to Hertz facility, in compliance with company policies and local laws.
- Maintain Bus Condition: Conduct regular bus inspections to ensure customer and employee safety, reporting any defects or damage to the supervisor.
- Enhance Customer Experience: Determine passenger's reservation status, communicate to lounge manager, and provide excellent customer service to all passengers while maintaining the right company image.
Requirements
- Passion for customer service and attention to detail
- Commercial driving experience (CDL Class B with passenger and air brake endorsements)
- Minimum 2 years PCV catD1 driving experience (International)
- Minimum of 2 years Customer Service Experience
- Ability to obtain a DOT medical clearance
- Flexible availability, including weekends and holidays
About You
We're looking for individuals who share our passion for customer service and have excellent communication skills. If you're motivated, detail-oriented, and enjoy working in a fast-paced environment, we'd love to hear from you
Salary Range: $22.00 - $28.00 per hour
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