Ground Transportation Ambassador

3 days ago


Philadelphia, Pennsylvania, United States TransForce Full time

Job Description

The Ground Transportation Ambassador will provide exceptional customer service to passengers traveling between airport terminals and the Hertz rental location. This role requires a high level of communication skill, attention to detail, and the ability to work in a fast-paced environment.

About Us

TransForce is a leading provider of ground transportation services, dedicated to delivering outstanding experiences to our customers. We're seeking a talented individual to join our team as a Ground Transportation Ambassador.

Responsibilities

  • Welcome Passengers: Greet passengers boarding the bus, assist with luggage, and answer questions in a friendly manner.
  • Provide Reliable Service: Ensure reliable transportation services to passengers to/from airport terminal to Hertz facility, in compliance with company policies and local laws.
  • Maintain Bus Condition: Conduct regular bus inspections to ensure customer and employee safety, reporting any defects or damage to the supervisor.
  • Enhance Customer Experience: Determine passenger's reservation status, communicate to lounge manager, and provide excellent customer service to all passengers while maintaining the right company image.

Requirements

  • Passion for customer service and attention to detail
  • Commercial driving experience (CDL Class B with passenger and air brake endorsements)
  • Minimum 2 years PCV catD1 driving experience (International)
  • Minimum of 2 years Customer Service Experience
  • Ability to obtain a DOT medical clearance
  • Flexible availability, including weekends and holidays

About You

We're looking for individuals who share our passion for customer service and have excellent communication skills. If you're motivated, detail-oriented, and enjoy working in a fast-paced environment, we'd love to hear from you

Salary Range: $22.00 - $28.00 per hour



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