Hotel Service Ambassador

1 week ago


Philadelphia, Pennsylvania, United States Kimpton Hotel Full time

We are a boutique hotel that values human connections and heartfelt interactions. Our founder, Bill Kimpton, created an environment where people can connect from the heart. Your work here has meaning as you improve the lives of coworkers, guests, owners, communities, and together we make that happen.

Our Culture

We have a San Francisco-born entrepreneurial spirit and zest for life that started in 1981. This culture shines through to this day, allowing our employees to be themselves and shine. We welcome and celebrate people of all kinds who share a knack for creativity and self-leadership.

About the Role

This position provides a positive first and last impression to guests as they arrive and leave the hotel. You will assist with luggage and packages upon arrival and departure, arrange transportation when necessary, and provide information about their stay and the hotel. As a key member of our team, you will also help keep bell closets clean and neat, polish and clean bell carts daily, and ensure the lobby area is tidy.

Your Qualifications

To succeed in this role, you should have a high school diploma and at least one year of experience in customer service or a similar role. You must be able to work evenings, weekends, and holidays when needed, and possess basic writing skills and professional communication skills. A flexible schedule is essential for this position.

What We Offer

We offer competitive pay (estimated salary: $18-22 per hour) and a comprehensive benefits package. As a valued member of our team, you will receive opportunities for growth and development. Join us in creating a culture that celebrates diversity and individuality.



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