Front Desk and Transportation Coordinator
4 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Shuttle Driver at Remington. In this role, you will be responsible for providing exceptional guest service to our hotel guests by transporting them safely and efficiently to and from the hotel using our shuttle van.
As a Shuttle Driver, you will be an ambassador for our brand, ensuring that our guests receive a warm and welcoming experience during their stay. You will work closely with other members of our team to provide outstanding customer service and ensure that our guests feel valued and appreciated.
This is a fantastic opportunity for someone who enjoys working as part of a team and has a passion for delivering exceptional customer service. If you are a people person who takes pride in your work, we would love to hear from you
Estimated Salary: $45,000 - $65,000 per year.
Key Responsibilities:
- Greet all guests arriving and departing the hotel, hold the front doors as they enter and exit, and provide a warm welcome to our guests.
- Carry baggage to the guest's room, accurately tag and store luggage for guests as needed, and maintain accurate records of incoming and outgoing luggage.
- Safely drive the hotel shuttle van, following all safety protocols and procedures.
- Have knowledge of the hotel property, hotel staff, and hotel services, including hours of operation, and provide clear and accurate directions to hotel facilities and rooms.
- Suggest and 'sell' the amenities of the hotel, such as our restaurant, lounge, and spa, to enhance the guest experience.
- Respond to requests for bell services within 2 minutes, providing timely and efficient assistance to our guests.
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