Administrative Support Specialist

2 weeks ago


Tewksbury, Massachusetts, United States Staffing Now Full time
Position Overview:
This role is for a temporary to permanent Receptionist/Sales Administrator. The successful candidate will be responsible for a variety of administrative tasks that support both sales and customer service functions.

Key Responsibilities:
1. Manage multi-line phone systems, ensuring calls are directed appropriately and guests are welcomed.
2. Distribute orders via electronic communication to relevant team members.
3. Process online quotes and orders efficiently.
4. Provide updates on quotes and order confirmations through email.
5. Address customer inquiries related to shipping and order status.
6. Generate and maintain invoices accurately.
7. Oversee contact management, including the addition of new contacts and maintenance of customer agreements.

Qualifications:
- Minimum of 3 years of experience in an administrative support role.
- Strong proficiency in Microsoft Office Suite.
- Experience with Salesforce is advantageous.

This position requires a detail-oriented individual with excellent communication skills and the ability to manage multiple tasks effectively.

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