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Administrative Support Specialist
2 months ago
This is a temporary to hire opportunity for a Receptionist/Sales Administrator role. The ideal candidate will be responsible for providing exceptional administrative support and customer service.
Key Responsibilities:
1. Manage multi-line phone systems, ensuring calls are directed appropriately and guests are welcomed.
2. Distribute orders via electronic communication to relevant team members.
3. Process online quotes and sales orders efficiently.
4. Communicate updates regarding quotes and order confirmations via email.
5. Address customer inquiries related to shipping and order status.
6. Generate and maintain invoices accurately.
7. Oversee contact management, including the addition of new contacts and maintenance of customer agreements.
Qualifications:
- Minimum of 3 years of experience in an administrative support role.
- Proficient in Microsoft Office Suite.
- Experience with Salesforce is advantageous.
This role is essential for maintaining smooth operations and ensuring high levels of customer satisfaction.