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Front Desk Associate
2 months ago
We are seeking a highly skilled and detail-oriented Front Desk Associate to join our team at ImageCare Radiology. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.
Key Responsibilities- Front Desk Operations: Manage the front desk area, ensuring a smooth and efficient flow of patients and visitors.
- Patient Check-in and Check-out: Verify patient information, collect necessary paperwork, and process payments in a timely and accurate manner.
- Communication and Customer Service: Provide excellent communication and customer service skills to patients, families, and healthcare team members.
- Administrative Support: Assist with various administrative tasks, such as data entry, filing, and answering phone calls.
- Education and Experience: High school diploma or equivalent required; 1 year of customer service experience preferred.
- Skills and Abilities: Excellent communication and interpersonal skills; ability to work in a fast-paced environment; basic computer skills and knowledge of medical terminology.
- Benefits: Health insurance, vision insurance, dental insurance, 401(k), paid time off.
Our office is a dynamic and supportive environment that values teamwork and patient-centered care. As a Front Desk Associate, you will have the opportunity to work with a diverse group of patients and healthcare professionals, and contribute to the success of our organization.
