Client Service Representative
4 weeks ago
We are seeking a highly skilled and passionate Client Service Coordinator to join our team at Banfield Pet Hospital. As a key member of our hospital staff, you will be responsible for delivering exceptional customer service, ensuring a seamless client experience, and supporting the veterinary medical team in providing top-notch care to our furry friends.
Key Responsibilities- Client Service: Provide professional, efficient, and exceptional service to clients, ensuring their needs are met and exceeded.
- Patient Flow: Assist in the flow of clients and pets through the hospital, maximizing productivity and efficiency.
- Communication: Maintain effective communication with associates and clients, ensuring clear understanding of services and policies.
- Administrative Tasks: Manage finances, maintain accurate records, and perform administrative duties as needed.
- Team Support: Collaborate with the veterinary medical team to ensure seamless care and support for clients and pets.
- Education: High School Diploma or equivalent preferred.
- Experience: One year related experience required, with customer service experience preferred.
- Medical Background: Medical background with medical terminology training is preferred.
This role requires the ability to work at a computer for long periods, be confident around pets, and work in a fast-paced environment with varying work volumes. Special hours, including weekends and evenings, may be required.
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Client Service Representative
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Client Service Representative
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