Field Engineer

1 week ago

Hartford, Connecticut, United States Diversified Full time
Job Summary

We are seeking a highly skilled Field Engineer to join our team at Diversified. As a Field Engineer, you will be responsible for commissioning AV systems at client sites, ensuring optimal performance according to scope and design intent.

Key Responsibilities
  • Commission AV systems at client sites by optimizing settings in the equipment to ensure the system is operating as designed.
  • Document any changes via redlines returned to the project team and complete the project quality checklist.
  • Pre-commission systems in the office, perform programming and configuration loading and testing, and debug control systems with remote programmers.
  • Communicate status to project stakeholders regularly and troubleshoot technical issues by tracing signal flow and engaging the appropriate parties to assist in resolving the issue.
  • Configure AV networks and coordinate client networks, create and modify DSP files for typical systems with an emphasis on AEC optimization for videoconferencing and coordinating control objects with programmers.
  • Contribute lessons learned feedback to the install, design, and pre-sales engineering teams to constantly improve system designs, product selection, and implementation.
  • Archive configuration and programming files with appropriate labeling to increase the efficiency and effectiveness of the service team.
  • Maintain and grow certifications and technical knowledge.
Requirements
  • 1-3 years of experience in the field of Audio-Visual installation/commissioning.
  • Able to concisely, consistently, and appropriately communicate with the project team.
  • Able to troubleshoot basic and complex AV and network systems.
  • Familiar with MTR and Zoom Rooms Required.
  • AVIXA CTS Preferred.
  • Extron AV Associate Preferred.
  • Audinate Dante Level 1 Preferred.
  • Required DSP certification from one or more of the following manufacturers: Biamp, QSC, BSS.
  • Control certification from one or more of the following manufacturers: QSC, Extron, Crestron Preferred.
  • Preferred: Proficient with Microsoft Office 365, self-starter, good customer service skills, field installation and/or system design experience, knowledge or familiarity with broadcast or hybrid conference-live event systems, able to commission and troubleshoot using only a virtual connection to the system with onsite support.
Physical Requirements

The Associate will spend most of the day on their feet moving around the jobsite. Must be able to occasionally lift at least 40lbs and be able to climb ladders and stairs. Specific vision abilities required for this job include close vision, distance vision, peripheral vision, and depth vision. Must be able to hear.

Travel

Frequent travel by car and occasional airplane trips are required. Employee must possess a valid driver's license in their state of residence. Local travel to job sites (within a 2-hour driving distance each way) will make up 70-90% usually but remote travel can be up to 30% of the job at times. 10% remote travel is required on a regular basis.

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