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Data Systems Analyst

2 months ago

Hanover, New Hampshire, United States Dartmouth College Full time
Job Summary

We are seeking a highly skilled Data Systems Analyst to join our team at Dartmouth College. As a key member of the Admissions and Financial Aid department, you will be responsible for managing and maintaining our admissions systems, ensuring data integrity and accuracy, and providing technical support to our team.

Key Responsibilities
  • Operations/Systems:
    • Troubleshoot system-related issues with external and internal users
    • Perform maintenance through the admissions lifecycle ensuring data accessibility, workflow management, data feed functionality, and overall system functionality
    • Maintain data integrity within enterprise systems (e.g., Slate, Banner, etc.) through careful data management and regular monitoring
    • Manage Slate and incoming/outgoing data feeds. This includes all Slate system modules (examples: communications, events, applications, interviews, portals, and evaluation)
    • Manage the life cycle of major projects by leading team meetings to identify and document requirements, creating project plans and timelines, creating technical documents and standard operating procedures, implementing functionality, and leading testing for each project
    • Ensure continued functionality of a program/project during maintenance and testing of new features, revisiting the development process to fix bugs or address business partner concerns. Provide feedback, advice, project updates and encouragement to team members
    • Deliver technical training to admissions and financial aid colleagues
    • Ensure compliance with accreditation standards, privacy laws, and industry best practices to maintain high quality control standards
  • Data and Reporting:
    • Work closely with Admissions team and other departments to share data through any stage of the recruitment and admissions funnel
    • Develop queries, reports and dashboards using Slate, PowerBI, and Excel
    • Collaborate with Tuck colleagues, Registrar, IT, MBA Program Office, and other internal stakeholder groups
  • General:
    • Contribute ideas, input, and support to initiatives, decisions, and communications with admissions implications
    • Maintain and support process structures to meet departmental needs
    • Coordinate routine data cleanup processes
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • 2+ years of experience in a complex technical environment
  • Strong organizational and project management skills
  • Ability to work collaboratively in a team environment
  • Experience with SQL coding, JavaScript development, and enterprise information systems
  • Knowledge of business intelligence analytics and data visualization tools
Preferred Qualifications
  • Advanced skills in managing and supporting Slate or other educational CRM systems
  • Experience with student information systems, such as Banner
  • Understanding of admissions systems and processes
  • Project management experience with business partners
What We Offer

Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.