IT Systems Administrator

7 days ago

East Hanover, New Jersey, United States Pillar Care Continuum Full time
Job Title: IT Systems Administrator

Pillar Care Continuum is seeking a highly skilled IT Systems Administrator to join our team. As a key member of our IT department, you will be responsible for the implementation, maintenance, and support of our IT infrastructure, including server operations, help desk support, backup systems, email administration, Active Directory, patch management, antivirus, storage, printing, telephony, and other computing services.

Key Responsibilities:
  • Implement and maintain VMware vSphere, ESXi, and Windows Server and desktop environments, including a hybrid Azure environment.
  • Manage LAN/WAN infrastructure using Meraki, including troubleshooting issues related to network connectivity, DHCP, DNS, authentication, VPN, and network segmentation.
  • Set up and maintain network/server monitoring applications. Proactively monitor server infrastructure and supported services to ensure high availability.
  • Manage internal and external network security, including firewalls and switches, perform necessary upgrades and backups, and conduct penetration testing.
  • Manage Sophos Antivirus and oversee the installation of antivirus clients on servers and desktops.
  • Administer Active Directory and Group Policies, including account management, login scripts, and policy object modifications.
  • Manage and troubleshoot Microsoft 365 administration, including user and license management.
  • Maintain and troubleshoot the email system using Microsoft Exchange Online, ensuring reliable communication services and managing security.
  • Provide backup support and implement new systems using Veeam, including configuring backup jobs, managing cloud backups, and handling data recovery.
  • Install, configure, and maintain Windows desktop operating systems and applications. Provide end-user support, troubleshoot issues, and manage help desk requests.
  • Perform hardware upgrades and installations, diagnosing and troubleshooting issues with PCs, software, communication devices, and assistive technologies.
  • Create and maintain server documentation, procedures for routine tasks, and update the assets database.
  • Collaborate with external vendors and internal clients to resolve software or hardware issues and implement projects.
  • Provide remote support using SolarWinds Dameware Remote Everywhere, including travel and equipment transportation when necessary.
  • Deploy technology solutions to new facilities as required.
Qualifications:
  • Bachelor's degree or minimum of 5 years of experience in IT administrative technical roles.
  • Experience supporting Microsoft Windows servers, desktops, and server products, including patch management, application management using PDQ Deploy or Microsoft Endpoint Configuration Manager (MECM), and vulnerability patching.
  • Proven experience in repairing and maintaining Windows/Intel-based PCs, as well as Apple iPads, iPhones, smartboards, and other school-related and assistive technologies.
  • Technical knowledge of and experience with server hardware, server software (Microsoft), virtualization (VMware), and Azure hybrid and cloud technologies.
  • In-depth knowledge of LAN/WAN infrastructure products, including VPN, network segmentation, and penetration testing.
  • Strong understanding of backups, storage systems and solutions, including cloud storage options.
  • Proficiency in Windows desktop and server operating systems, TCP/IP, DNS, WINS, and related applications.
  • Familiarity with Mobile Device Management for iPads, Androids, and other tablets.
  • Preferred technical certifications such as Cisco, Microsoft, A+, Network+, or equivalent.
  • Strong technical communication skills, both written and verbal.
  • Creative problem-solving skills with the ability to research new technologies and provide innovative solutions.
  • Ability to multitask effectively in a fast-paced IT environment and adapt quickly to changes and new priorities.
  • Strong customer service skills, exceptional interpersonal skills, and a team-oriented mindset.

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