Director of Patient Insights and Analytics

10 hours ago


East Hanover, New Jersey, United States Novartis Full time

Job Title: Director, NPS Analytics

Job Summary:

Novartis is seeking a highly skilled Director, NPS Analytics to lead a team of analysts in supporting the NPS disease area teams. The successful candidate will drive performance and shape the future of NPS by developing the analytics vision and roadmap, building an insights-obsessed team, and integrating actionable data to inform cross-functional teams.

Key Responsibilities:

  • Develop and oversee the implementation of an analytics roadmap for NPS disease-area teams.
  • Deliver program outcome measurements and help disease team leadership make data-driven decisions.
  • Establish operational metrics, KPIs, and power stats in partnership with data sources.
  • Drive decision-making via a disciplined, hypothesis-driven approach and shape findings into leadership presentations.
  • Coordinate with data vendors and analytics staff for timely delivery of reporting and analytics.

Requirements:

  • 8+ years of progressive analytics experience with demonstrated ability in leading and building data-driven teams.
  • Minimum 5 years of experience in patient services and reimbursement operations, either in Pharma or at reimbursement HUBs.
  • Demonstrated ability to work with data from CRM platforms, telephony systems, electronic reimbursement systems, pharmacy, co-pay, etc.
  • Experience in leading and delivering advanced analytics, reporting, and data management functions, with specific emphasis on specialty pharmacy data sets and patient services.

What We Offer:

  • A competitive salary range of $201,600.00 to $302,400.00 per year.
  • A comprehensive benefits package, including medical, financial, and paid time off benefits.
  • Opportunities for professional growth and development in a dynamic and innovative environment.

Location: East Hanover, NJ

Travel Requirements: 20% domestic and/or international travel.



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