Implementation Specialist
5 days ago
Job Description:
Are you passionate about data-driven decision making, process optimization, and delivering exceptional results? If you have a strong background in process development, project management, and cross-functional collaboration, we want to hear from you
Pattern is a leading global ecommerce acceleration company, headquartered in Utah's Silicon Slopes tech hub, with offices in Asia, Australia, Europe, the Middle East, and North America. We're valued at $2 billion and have been recognized as one of the fastest-growing tech companies in North America by Deloitte and one of the best-led companies in America by Inc.
Our team is comprised of talented individuals who are passionate about making a difference in the ecommerce industry. We're looking for a detail-oriented and proactive Implementation Specialist to join our team and contribute to our mission of delivering exceptional results for our partners.
Key Responsibilities:
- Develop, update, and optimize processes using tools like Asana and Lucid.
- Collaborate with teams to ensure processes align with business objectives and are efficiently implemented.
- Design and maintain comprehensive SOP's for both brand and internal processes.
- Implement and manage continuous feedback programs for internal and external stakeholders.
- Prepare detailed reports for executive leadership, SEM/Director, and external stakeholders.
Requirements:
- Lean/Six Sigma Certified
- Proficient in reporting tools and query building Excel, SQL, Tableau, etc.
- Proven track record of implementing and maintaining cross-functional programs/processes with multiple stakeholder expectations being met
- Experience in providing low-code solutions to automate wherever possible
- Bonus if you have operational experience within the ecomm/retail industry
What We Offer:
- Unlimited PTO
- Paid Holidays
- Onsite Fitness Center
- Company Paid Life Insurance
- Casual Dress Code
- Competitive Pay
- Health, Vision, and Dental Insurance
- 401(k) match
Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We're proud to be a company that values employee experience and offers a range of benefits to support our team members' well-being and success.
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