Clinical Coordinator

2 weeks ago

Saratoga Springs, New York, United States Saratoga Hospital Full time
Job Summary:

The Clinical Coordinator plays a pivotal role in ensuring the delivery of high-quality patient care in a collaborative environment. This position requires strong leadership skills, effective communication, and a commitment to excellence in patient-centered care.

Responsibilities:
  • Human Resource Management: Assist in developing and implementing staffing plans to ensure optimal quality of care, productivity, and clinical outcomes. Participate in the interview process and provide recommendations for hiring. Provide leadership to personnel, act as a role model and mentor, and establish systems for open communication and problem-solving.
  • Regulatory Compliance: Ensure departmental compliance with applicable JCAHO, federal, state, and local regulatory agencies. Assist with the implementation and monitoring of quality and safety initiatives.
  • Service Excellence/Patient Satisfaction: Collaborate with the Director to develop an environment of service excellence and high standards of clinical care. Develop and maintain quality improvement plans and customer satisfaction programs.
  • Leadership: Apply leadership skills consistent with role and experience. Delegates and assigns care that is consistent with role, scope of practice, and abilities of recipient. Provide feedback pertinent to the situation that is positive and/or provides co-workers educational opportunities.
  • Caring Relationships: Engage in caring relationships that integrate the influence of the human experience of health, illness, and/or healing. Foster relationship-based care with patients, their families, and co-workers to create a caring and healing environment.
  • Operations: Collaborate with the Director to develop, implement, and monitor departmental policies and procedures, goals, and objectives. Maintain clinical expertise and high standards of performance while ensuring timely delivery of high-quality service.
  • Patient Safety: Assist with the investigation of risk management and safety issues and communicate to the Director any incidents occurring in the department.
Qualifications:

Bachelor of Science in Nursing (BSN) required. Currently licensed in NYS as a Registered Nurse. Minimum 5 years of emergency, urgent care, or acute care experience. Two years of management/leadership experience preferred. BLS certification within one year of date of hire.

Excellent interpersonal skills and problem-solving skills. Exhibits and sets examples of collegial and collaborative relationships with all team members. Ability to initiate a nursing care plan utilizing appropriate nursing processes. Must be able to manage, organize, and prioritize daily tasks and ongoing projects effectively. Demonstrates superior customer service and team-building skills. Energetic, outgoing, passionate about patient care and high-quality services. Accountable, team leader, champion of change, flexible, proactive, facilitator, sense of humor. Competent in Microsoft Office.

Salary Range: $34.40-$57.84
Pay Grade: N18
Compensation may vary based upon, but not limited to: overall experience and qualifications, shift, and location.

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