Healthcare Administrative Coordinator
23 hours ago
Patient Service Representative
We are seeking a skilled Patient Service Representative to join our team at Women's Health Arizona. As a key member of our front desk staff, you will play a vital role in ensuring a positive patient experience from the moment they walk through our doors.
Key Responsibilities:
- Greet patients with a warm and welcoming smile, verifying demographic and insurance information, and updating records as necessary.
- Schedule appointments accurately, taking into account provider availability and time slots.
- Verify patient insurance coverage and benefits, obtaining pre-authorizations and referrals as required.
- Communicate effectively with patients, staff, and visitors, providing information on appointment scheduling, practice policies, and services offered.
Requirements:
- A high school diploma or equivalent is required; an Associate's degree or certification in healthcare administration is preferred.
- Minimum of 1-2 years of experience in a customer service or administrative role, preferably in a healthcare or medical office setting.
- Excellent customer service skills, with the ability to communicate effectively and professionally.
- Strong organizational skills, attention to detail, and ability to manage multiple tasks and priorities in a fast-paced environment.
- Proficiency in using computer software applications, electronic health records (EHR) systems, and office equipment.
- Knowledge of medical terminology, insurance verification processes, and HIPAA regulations.
- Ability to maintain confidentiality and handle sensitive information with discretion.
About the Role:
This is a full-time position with a competitive salary range of $45,000 - $60,000 per year, depending on experience.
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