Healthcare Administrative Coordinator

23 hours ago


Scottsdale, Arizona, United States Women's Health Arizona Full time
Job Description:
Patient Service Representative

We are seeking a skilled Patient Service Representative to join our team at Women's Health Arizona. As a key member of our front desk staff, you will play a vital role in ensuring a positive patient experience from the moment they walk through our doors.

Key Responsibilities:
  • Greet patients with a warm and welcoming smile, verifying demographic and insurance information, and updating records as necessary.
  • Schedule appointments accurately, taking into account provider availability and time slots.
  • Verify patient insurance coverage and benefits, obtaining pre-authorizations and referrals as required.
  • Communicate effectively with patients, staff, and visitors, providing information on appointment scheduling, practice policies, and services offered.

Requirements:
  • A high school diploma or equivalent is required; an Associate's degree or certification in healthcare administration is preferred.
  • Minimum of 1-2 years of experience in a customer service or administrative role, preferably in a healthcare or medical office setting.
  • Excellent customer service skills, with the ability to communicate effectively and professionally.
  • Strong organizational skills, attention to detail, and ability to manage multiple tasks and priorities in a fast-paced environment.
  • Proficiency in using computer software applications, electronic health records (EHR) systems, and office equipment.
  • Knowledge of medical terminology, insurance verification processes, and HIPAA regulations.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

About the Role:
This is a full-time position with a competitive salary range of $45,000 - $60,000 per year, depending on experience.

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