Financial Recovery Specialist

3 hours ago


Secaucus, New Jersey, United States OneMain Financial Full time
Job Summary

At OneMain Financial, we're committed to helping hardworking Americans achieve their financial goals. As a Branch Collections Specialist, you'll play a critical role in resolving customer delinquencies and providing exceptional customer service.

Key Responsibilities
  • Work with customers to resolve account matters and negotiate repayment or settlement of account balances
  • Utilize strong negotiation skills to overcome objections and resolve customer delinquencies
  • Provide excellent customer service and prioritize multiple responsibilities
  • Meet delinquency goals for an assigned branch
Requirements
  • High school diploma or equivalent
  • Previous collections or customer service experience preferred
  • Bilingual skills a plus
What We Offer
  • A competitive annual salary plus incentives
  • Opportunities for career advancement and professional growth
  • A comprehensive benefits package, including health, dental, and vision insurance
  • A 401(k) matching program and employee stock purchase plan
  • Tuition reimbursement and paid time off
About OneMain Financial

OneMain Financial is a leading provider of personal loans and credit cards, dedicated to helping hardworking Americans achieve their financial goals. With over 1,300 branch locations across the U.S., we're committed to an inclusive culture, career development, and impacting the communities where we live and work.



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