Branch Collections Specialist

9 hours ago


Secaucus, New Jersey, United States OneMain Financial Full time
Job Title: Branch Collections Specialist

At OneMain Financial, we're looking for a skilled Branch Collections Specialist to join our team. As a key member of our collections team, you'll play a critical role in helping customers resolve their financial obligations and achieve their goals.

Responsibilities:
  • Work with customers to negotiate and resolve account matters, ensuring timely payments and minimizing delinquencies.
  • Utilize strong communication and negotiation skills to build trust and rapport with customers.
  • Collaborate with internal teams to identify and address customer needs, ensuring a seamless customer experience.
  • Meet or exceed collections targets, while maintaining a customer-centric approach.
Requirements:
  • High school diploma or equivalent required.
  • Previous collections or customer service experience preferred.
What We Offer:
  • A competitive salary and incentives package.
  • Opportunities for career advancement and professional growth.
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • A 401(k) matching program and employee stock purchase plan.
  • Tuition reimbursement and paid time off.
About OneMain Financial:

OneMain Financial is a leading provider of nonprime consumer loans and other financial services. We're committed to helping hardworking Americans achieve their financial goals and improve their financial well-being.

We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about helping others and have a strong work ethic, we encourage you to apply for this exciting opportunity.



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