Administrative Operations Manager
2 weeks ago
Position Summary:
As the Office Manager at SERVPRO of North Central Tazewell County, you will play a pivotal role in ensuring the smooth operation of our office environment. Your leadership will be essential in fostering a productive team atmosphere while managing various administrative functions.
Key Benefits:
- Quarterly Incentive Programs
- Employee Support Services
- Short-Term Disability Coverage
- 401(k) Matching Contributions
- Company Events and Gatherings
- Competitive Salary Packages
- Dental Coverage
- Health Insurance Options
- Paid Time Off
- Professional Development Opportunities
- Vision Coverage
Responsibilities:
- Oversee the job file coordination team to ensure efficient workflow.
- Maintain and coordinate the company calendar and facilitate franchise communications.
- Manage financial operations including accounts payable, accounts receivable, and cash flow.
- Analyze and verify financial reports and key performance indicators.
- Process payroll and manage employee hours and leave balances.
- Develop and document annual plans and performance metrics for the division.
- Ensure office organization and manage supply inventory.
Qualifications:
- A minimum of 5 years of experience in office management, accounting, or customer service leadership.
- Proficient in QuickBooks and Microsoft Office Suite.
- Ability to learn and implement proprietary software systems effectively.
- Familiarity with job file management processes is preferred.
- Experience with commercial insurance programs is advantageous.
- Proven ability to build and lead a cohesive team.
- Excellent organizational skills with a keen attention to detail.
- Strong written and verbal communication skills, maintaining a professional demeanor.
Education Requirements:
- Preferred: Associate or Bachelor's degree.
- Preferred: IICRC certifications.
- Preferred: Proficiency in Xactimate estimating software.
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