Administrative Operations Manager

1 week ago


Pekin, Illinois, United States SERVPRO of North Central Tazewell County Full time
Position Overview

Benefits Include:

  • Quarterly Performance Incentives
  • Employee Support Programs
  • Short-Term Disability Coverage
  • 401(k) Retirement Plan Matching
  • Company Events
  • Competitive Compensation
  • Dental Coverage
  • Health Coverage
  • Paid Leave
  • Professional Development Opportunities
  • Vision Coverage

Are you passionate about collaborating with individuals, making a positive impact, and leading within a reputable organization? At SERVPRO of North Central Tazewell County, we are dedicated to our mission of restoring properties affected by fire and water damage to their original state.


We are seeking a qualified Office Administration Director. If you possess a proactive mindset, strong motivation, and extensive experience, along with exceptional interpersonal abilities, this role is ideal for you.


Key Responsibilities:
  • Oversee the job file coordination team
  • Maintain the company calendar and facilitate franchise communications
  • Manage financial operations including accounts payable and receivable
  • Analyze financial reports and key performance indicators
  • Process payroll and manage time-off records
  • Develop and document annual plans for the division and franchise
  • Ensure office organization and supply management
Required Skills:
  • Minimum of 5 years in office management, accounting, or customer service leadership
  • Proficient in QuickBooks and Microsoft Office
  • Ability to learn and implement proprietary software systems efficiently
  • Familiarity with job file management processes is a plus
  • Experience with commercial insurance programs is advantageous
  • Proven ability to build and lead effective teams
  • Strong organizational skills with a keen attention to detail
  • Excellent written and verbal communication skills, maintaining a professional demeanor
Educational Background:
  • Preferred: Associate or Bachelor's Degree
  • Preferred: IICRC Certifications
  • Preferred: Proficiency in Xactimate Estimating Software


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