Community Associate

4 days ago

Portland, Oregon, United States Central City Concern Full time
Job Title: Community Associate

Central City Concern is a nonprofit agency providing comprehensive services to single adults and families in the Portland Metro area who are impacted by homelessness, poverty, and addictions.

We are seeking a Community Associate to join our team at the Blackburn Center, a innovative program that offers integrated housing, healthcare, and employment services with the long-term goal of eliminating homelessness.

Job Summary:

The Community Associate will work as a member of a multi-disciplinary team to deliver comprehensive, person-centered, integrated services to the Portland Eastside community.

This role will be responsible for maintaining a high-quality, comfortable, and safe living environment in the Blackburn Center, performing building upkeep, room inventory, room turnover, vacant room preparation tasks, and routine pest control measures.

Key Responsibilities:
  • Maintain a clean and safe living environment in the Blackburn Center
  • Perform building upkeep, room inventory, room turnover, vacant room preparation tasks, and routine pest control measures
  • Work as a member of an integrated team between Housing and Supportive Housing as well as with Clinical Operations across the Blackburn Center
  • Identify pests such as roaches, bed bugs, ants and rodents and report to the Blackburn Center Residential Community Manager
  • Promptly perform follow-up cleaning after pest control treatments, including vacuuming of pests and disposal of bed bug infested property
  • Greet and answer queries from residents and building visitors and provide information and updates to staff
  • Perform regularly assigned tasks including, but not limited to, cleaning and maintaining lobby, hallways, unoccupied offices, bathrooms, elevators, residential rooms, interior and exterior common areas
  • Conduct regular and periodic inspections of common areas
  • Report any hazardous conditions or emergency situations to the Blackburn Center Residential Community Manager
  • Promptly serve or distribute tenant notices, bulletins, and rent statements as and when assigned by Property Management and/or Supportive Housing staff
  • Assist new residents to become familiar with the community and available resources
  • Answer and direct telephone calls to appropriate staff, take messages, promptly deliver notices and other documents, and maintain files as and when assigned
  • Maintain daily event logs, delivery logs, incident reports, building rosters, and other reports and forms as necessary to complete job duties
  • Monitor surveillance cameras and overall security of Blackburn Center
  • Collect random and required observed urinalyses as assigned by supportive housing or property management administrative staff
  • Monitor and enforce building visitor policies and procedures
  • Update lobby area with appropriate health and social services related information as and when directed
  • Promptly remove ice and snow as required during inclement weather
  • Inventory, label and store tenant property
  • Report to other sites as directed by supervisor
  • Adhere to safety policies and procedures
Requirements:
  • High School Diploma or GED or be actively pursuing
  • Previous experience with janitorial and resident service preferred
  • Must be able to read, write, and understand English
  • Must have basic computer skills including Word, Excel, email, and basic file management
  • Must pass a pre-employment drug screen and background check
Benefits:

Central City Concern offers an incredible benefits package to our Regular/FT employees:

  • Generous paid time off plan which provides up to 4 weeks of PTO accrual in the first year. Accrual increases with longevity.
  • Amazing 403(b) Retirement Savings plan with competitive employer match with 4.25% in the first year, 6% in the second year, and 8% in the 3rd year.
  • 11 paid Holidays PLUS 2 Personal Holidays to be used at the employee's discretion.
  • Comprehensive Medical, Vision, and Dental insurance coverage.
  • Employer Paid Life, Short Term Disability, AND Long Term Disability Insurance
  • Sabbatical Program offering extended time off at years 7, 14, and 21.

This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of the position.

As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, pre-employment drug screens.

Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.

Central City Concern is a second chance employer and complies with applicable laws regarding consideration of criminal background for employment purposes.

Government regulations, contractual requirements, or the duties of this job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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