Concierge Associate

4 hours ago


Portland, Oregon, United States Community Management Inc Full time

Job Summary:

We are seeking a highly skilled and customer-focused Concierge Floater to join our team at Community Management, Inc. (CMI). As a Concierge Floater, you will provide exceptional customer service to residents in three high-rise condominiums in downtown Portland, ensuring a positive and seamless experience.

Key Responsibilities:

  • Provide prompt and positive action on all homeowner complaints, questions, and concerns.
  • Manage retained owner keys and maintain a log for security purposes.
  • Log in/out all packages and provide appropriate communication to notify residents.
  • Screen unknown individuals accessing the building.
  • Multi-task and work in a fast-paced team environment.

Requirements:

  • Minimum of 3 years of hospitality or customer service experience.
  • Quick and accurate keyboard strokes with a minimum of 40 WPM.
  • Excellent verbal and written communications skills.
  • Passion for people and delivering exceptional customer service.

About Us:

CMI is a homegrown, locally owned, full-service management company providing management services for homeowner associations throughout Oregon and SW Washington for the past 52 years. We are growing and offer opportunities for advancement.


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