Concierge Associate
4 hours ago
Job Summary:
We are seeking a highly skilled and customer-focused Concierge Floater to join our team at Community Management, Inc. (CMI). As a Concierge Floater, you will provide exceptional customer service to residents in three high-rise condominiums in downtown Portland, ensuring a positive and seamless experience.
Key Responsibilities:
- Provide prompt and positive action on all homeowner complaints, questions, and concerns.
- Manage retained owner keys and maintain a log for security purposes.
- Log in/out all packages and provide appropriate communication to notify residents.
- Screen unknown individuals accessing the building.
- Multi-task and work in a fast-paced team environment.
Requirements:
- Minimum of 3 years of hospitality or customer service experience.
- Quick and accurate keyboard strokes with a minimum of 40 WPM.
- Excellent verbal and written communications skills.
- Passion for people and delivering exceptional customer service.
About Us:
CMI is a homegrown, locally owned, full-service management company providing management services for homeowner associations throughout Oregon and SW Washington for the past 52 years. We are growing and offer opportunities for advancement.
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